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“When I first started renting a unit at Extra Space Storage, Karin and Jeanie made an immediate and lasting impression. They are incredibly helpful, attentive, and genuinely welcoming, turning what could have been a routine or stressful task into a smooth and pleasant experience. Their professionalism is matched by their warmth, making customers feel valued from the very first interaction.
What truly sets Karin and Jeanie apart is their exceptional attention to detail and proactive approach. They took the time to thoroughly explain all options, answered every question with patience, and ensured that I fully understood the process. Rather than rushing through steps, they made sure everything was handled carefully and correctly, which inspired confidence and trust.
Beyond their efficiency, Karin and Jeanie bring an uplifting and positive energy to their work. Their teamwork is seamless, and their communication is clear. It’s rare to encounter employees who are not only knowledgeable but also deeply invested in creating a great customer experience.
Karin and Jeanie are outstanding representatives of Extra Space Storage and true assets to the company. Their dedication, professionalism, and care go far beyond expectations, setting a high standard for customer service. I highly recommend this location to anyone looking for a storage facility where excellence, attentiveness, and genuine care are the norm.”
“Our first-time experience getting a storage space went great, one of the individuals working there, Jordan was absolutely accountable to our needs and displayed a great attitude regards to the job that includes all of the employees working there.”
“Been doing business with Hicksville extra space storage for a few years now! Just moved out and Antoine was great with assisting. Employees are always pleasant! Space is clean and very organized at this location!”
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
“Really great storage facility. Clean, quiet, safe, and very easy to access. The location is super convenient, especially for people living around Nassau County and western Long Island. The whole place feels well maintained and organized, and the staff was friendly and helpful. Definitely one of the better storage locations I’ve used. Highly recommend.”
“It was a pleasure having Joshua get everything together to finalize the best size and price for the storage needs. Being my first time, he was very patient and very informative explaining the process. Thank you again!!”
“Marvin was the associate that helped me with getting a storage unit. He was very knowledgeable about everything. He was ready to answer every question we had. He was a real professional and a gentleman. Nothing bad to say about Marvin.”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“Ijenaa helped me today and had so much knowledge of storage. She showed me a few units to help with my needs. Thank her for taking the time to show me these units”
“Danielle the store manager is great . Wonderful customer service. Highly recommended this facility to others . This is the place to go . Tom is great as well . Facility is clean.”
“My first time renting with safeguard self storage, Frantz was an amazing representation of the company! Everything was explained clearly, he was extremely kind and welcoming, and lastly I was able to be in and out in a timely manner. Thank You Again, I appreciate it.”
6AM - 10PM
80 Mill Rd, Freeport
Self Storage
“Had the most polite and informative experience ever , the staff there was so helpful and I was truly impressed by employees who who hold themselves to such high expectations on a professional top notch level , I highly recommend this location . And the prices beat all the competitors that I've reviewed Today....”
“I’ve had a wonderful experience with my time at this Extra Space Storage location. My unit was well priced and easy to access whenever I needed. I also felt safe and comfortable, which is notable when going into a large empty space alone. Staff were also helpful whenever I had questions or needed help (eg I forgot my access code). I highly recommend this location for your storage needs!”
“I had an excellent experience working with the manager, Darnicia at CubeSmart. She was very professional, friendly, and willing to help with any questions or concerns.
The facility was well-maintained, clean, and secure, which reflects their attention to detail and commitment to customer satisfaction.
She went above and beyond to make the process smooth and stress-free, by explaining everything clearly. Her customer service was simply outstanding, and she consistently demonstrated a positive attitude and genuine care for customers as they came and went throughout my time there.
I highly recommend this CubeSmart location because of the exceptional management and overall quality of service provided by Darnicia.
Thank you Darnicia and Q for making my experience one I’ll always remember.”
“Great facility! Great staff! just overall a wonderful experience. Being that I am a customer with multiple storage units in different safeguard facilities, I am proud to say that I have 0 complaints on any facility thus far. Manouchka was extremely helpful and informative. I look forward to continuing business with safeguard.”
“An outstanding experience! The facility is impeccably clean and professionally managed. Ali at the front desk delivered exceptional customer service, offering knowledgeable and helpful advice tailored to my needs. Highly recommend!”
“Nandi was so amazing. When I walked in I was feeling overwhelmed with moving my stuff to a different unit. Nandi was so helpful and immediately helped me figure out options for a cheaper more suitable option. She really was amazing”
“Been at this facility for years and are very happy. It’s clean and well kept. Secured and gated with two loading docks. Lene the store manager is amazing if you need anything ask for her.”
“This was my first time moving out of state, and they made the experience seamless and effortless. They packed my entire apartment in under 4 hours, and arrived safely with my contents the same evening, and honestly the price was so much more affordable than I anticipated. They are true professionals!!!”
“And a wonderful experience and cute smart and into the me with the upmost respect and excellent professionalism as well I recommend this place for family members of friends and coworkers and associates”
“Jane from the garden city office was and is an absolute pleasure to deal with. She goes above and beyond for the customer and makes you feel at ease. Jane is very up to date on all aspects of the storage units you have and gives great advise on which one may be good for you I would recommend public storage in garden city to all my friends and family .”
“The ladies in office always helping .Camille and M has always helped me keep up to date on my account
They keep the property clean and are always pleasant”
“Shani has always provided outstanding customer service. She’s professional, friendly, and always willing to help with anything I need. The facility is clean, well-managed, and it’s clear she truly cares about her customers. Thank you, Shani, for always making the experience a great one!”
10AM - 5PM
218-28 97th Ave, Queens Village
Self Storage
“I had a great experience with this storage facility! The staff was friendly, professional, and very helpful from the start. Specially Rose. The units are clean, secure, and easy to access, which made moving my things in and out stress-free. I really appreciate how well-maintained the property is and the convenient hours of access. Overall, I’m very satisfied and would definitely recommend this place to anyone looking for reliable and safe storage!”
“ADIS WAS EXCEPTIONAL !!!!
I’ve been with CubeSmart for years and I have NEVER had a better experience than I did with this outstanding representative of your company.
Personally over the years there were times when I was ready to take my storage business elsewhere as customer service was sometimes rude and sub standard BUT… Today I can say that the reason my storage is at CubeSmart is one reason and one reason ONLY / and his name is ADIS !!!
God Bless His Life ???”
“Asia and Tiffany are the best— I can’t say enough about how helpful they are. The customer service at this location is top notch. I can’t thank them enough.”
“My experience was wonderful. I had a question on my account and TK was a delight and took care of my issue. Great customer service. I Would definitely recommend.”
“Paul, the manager at Store Quest, provided outstanding customer service from start to finish. He was extremely knowledgeable, patient, and took the time to guide me through everything I needed. You can tell he genuinely cares about helping customers and making sure they leave satisfied. His professionalism, attention to detail, and friendly attitude made the entire experience smooth and stress free. It’s rare to come across service like that nowadays. Highly recommend working with Paul if you visit Store Quest.”
“Quick, easy, and efficient. Able to fit a couch and book case along with several boxes in a 5'x7'x8' storage.
Tyliah (sales representative) very informative and straight to the point. Easy navigating through the storage unit”
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“I have received excellent and friendly service from Khelsie. She helped me solve an issue with my bill earlier im the week, and today was helpful as I moved out some items.”