“There was one employee that went above and beyond to help me find what I came in there for she was great! Sadly because of being busy and a hurry I didn’t get her name.”
“The most helpful hardware store, an employee spent probably 30 minutes with me making sure I had everything to do my projects today including making sure I knew how to use them. He also got me what I needed vs. selling me the most expensive thing in the store.
I was having a very rough day and am really thankful to everyone there.”
“On Feb 4 around 11:45am, I entered Home Depot Cicero in search of a product recommended by my plumber. I spoke with the female assoc who was at the entrance, and she not only told me where to find it but walked me to the exact location. We talked about how much I needed, and she plucked the larger (heavier) bottle off the shelf to carry it to the front - right to customer service (which was on the side on thr store where I parked). She then went one step further and asked the CS gentleman to carry it out to my car for me. I knew I was not feeling well, but the perceptiveness of the young lady was beyond expectation. I was remiss in getting their names, so I hope the scheduler or manager can determine who they are and extend my gratitude for their kindness sometimes not found in our world today. Thank you.”
“We are in the process of building a home, and I am so glad we trusted Home Outlet with our kitchen! Darron did a fantastic job drafting the layout of the cabinets and island! We are extremely pleased with the quality of the cabinets, not to mention the savings helped with our decision of granite countertops!”
“Similar to other Lowe's home improvement store. Good selection, better prices than Home Depot, but not as good as WalMart (although WalMart won't carry everything Lowe's does). Store is pretty well organized and staff is friendly”
“Fantastic service- knowledgeable and friendly. Bought flooring and a front door (special order). Arrived weeks before Home Depot/Lowe's and saved a lot of $. They take their time with you and are great with design.”
“I don’t usually go out of my way to write reviews for big chain stores, but this one deserves it because of a standout employee. The gentleman who runs the kids club is absolutely incredible. I didn’t catch his name, but his energy and genuine care for the kids really made an impression on me.
I brought my kids, including my older two who are at that “too cool for everything” stage, and somehow he managed to pull them in and keep them engaged the entire time. That’s not easy to do. He made the whole experience fun, interactive, and welcoming for everyone.
You can tell he truly enjoys what he does and wants the kids to have a great time. That kind of enthusiasm and effort is rare to come by these days, especially in a retail setting. Honestly, I would come back just for the experience he creates.
I hope management recognizes what a difference he makes—employees like that are hard to find and even harder to replace.”
“This location is great. All of the employees are very nice and willing to help. The new manager has made this location even better and he has no problem taking 10 or 15 minutes of his time to explain something to you. The new garden center is beautiful and not packed full of stuff no one wants like other places. Always have a great selection of chicken and ducks as well as great seasonal products.”