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“(March 2026) I called Verizon Center Moriches )location close to my work)regarding my iPhone not turning on. Jaime suggested I stop in so he could take a look at it. He was one of the most professional and knowledgeable customer service reps I have dealt with. He tried diligently to get it to turn on and restore my data. No luck. I had a power surge while my phone was charging and in use so perhaps it blew up! Anyhow he suggested I bring my iPad to him to see if he could get photos, texts, etc. Due to his expertise, and courteous demeanor I asked his opinion how I should proceed. He suggested the best deal would be an upgrade to the iPhone16 after reviewing my Verizon account. He contacted the Sayville (Sunrise Highway) location to have the phone shipped there. Sayville is much closer to my home. I placed trust and faith in Jaime. ( I did pick up the new phone the next day in Sayville) Laura at the Sayville location was extremely accommodating and equally as knowledgeable. (She will get her own review under Sayville location). If you are in the Moriches area and need any assistance with your iPhone - I highly recommend you see Jaime. You will not be disappointed!!!”
“Daljeet helped me with my shattered screen. I made an appointment online and he helped me with the claim process with Verizon. Thank you again Daljeet!! Very fast and efficient.”
“I had a fantastic experience here. Israel assisted me in switching from AT&T to Verizon, despite having just paid off my phone and needing to wait 72 hours before changing carriers. He followed up with me and made the entire process smooth and painless—he’s a true rockstar!”
“The gentleman in this store, Yuvaraj,is courteous and modest. I must admit, I provided him with quite a challenge, yet he didn't waver; he assisted me in resolving the issues with my phone.
I appreciate him.”
“Crazyguycells is absolutely phenomenal ! I was in a huge jam with a broken iPhone 16 Pro Max screen. I was recommended to see Mike here from a co-worker. He had me in and out in less than 15 minutes for the best price around! He saved the day and everything on my phone. I highly recommend !”
“I just wanted to share something really positive.A friend of mine had a fantastic experience at Verizon not too long ago, and she said good things about this guy named Matthew who works there. She said he was incredibly patient and professional, which is pretty impressive considering he's on the younger side. It's always reassuring to hear about great customer service.”
“Recently purchased a new phone at Shirley ATT store. My experience was one of the best service I received from customer service representative. Recommend this location if you are planning to purchase a new phone.”
“I gave 5 stars for the staff. Cool under pressure. But you need more staff !! The store was packed. No where to sit. I left and came back about 4 or 5 times and still packed. I understand getting a cell phone is a lengthy process and they were going as fast as possible. But there was 3 people working and 7 or 8 people waiting. I saw a few people walk out. But in the end the manager that ended up helping me was still calm , friendly and very helpful.She took the time to find me a bunch of savings on my bill, She never made me feel rushed but the line of people waiting did. At times she was helping 3 or more people at the same time. You have an amazing staff at this location you just need more of them.”
“Went in today to transfer to Cricket, Ash was extremely helpful from demoing the different phones available to explaining the different plans. He was quick and provided a stress free transfer. Would deff come back here again, Ash is definitely great at what he does!!”
“Kendrick gave life changing customer service , and I felt the need to let it be known that he is a great hardworking caring individual that deserves whatever he desires . Awesome Experience !!”
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“I have been here a few times and have always been treated fairly including perfect service, fair pricing and friendly staff. Today I went for an I-phone issue and it was fixed in a minute w NO CHARGE. That just doesn’t happen anymore!”