Victra, an authorized Verizon retailer in Shirley, NY, is dedicated to creating an outstanding experience for its customers. The staff, including knowledgeable consultants and managers, offer a wide range of wireless devices, accessories, and device protection. Many customers have praised the team for their helpfulness, patience, and exceptional service. Reviews highlight experiences where employees went above and beyond, such as staying late to assist with phone transfers. Customers have reported smooth upgrades and efficient account management, making their transition to Verizon seamless. Overall, this location is highly recommended for its friendly and courteous service, making it a trusted choice for wireless needs.
Stopped in store because my “pro on the go” order never arrived… I was seen and helped by Elizah she was amazing! Super kind, efficient and diligent about the issue I was having I was able to get my order canceled and re-ordered walked out same day with my new phone and service! Thanks so much :)
March 2026
The guy was very polite and helpful. He knew how to help me and was very quick.
January 2026
Alan knows he's stuff, cordial, respectful, knowledgeable, trustful. very patient .
