10AM - 9PM
1125 Arsenal St, Watertown
Mattress Stores
“I can't say enough about the employees and they were professional! Thank you Becky Allen and Kris for all your help! Can't wait to enjoy my new furniture”
“Tony was absolutely amazing!!!! Very very educated about every single bed we spoke about. And trust me we had a lot of questions. We had done some research of our own so we kinda knew what we were looking for. Tony dug deep to get us financed and kept us within budget. I would recommend anyone who needs a new bed like we did to come to mattress express in Watertown and ask for Tony. Fast delivery appointments as well. I don’t give 5 stars out generously but Tony is our mattress guy!”
“Emery was amazing. He was very helpful. My step daughter moved to Fort Drum a year ago so we are new to the area. I found this place online and they were amazing.”
“I needed to replace my twin bed and stopped in because of the great reviews I read here on Google. I was surprised that for such a small building, there were plenty of mattresses to choose from. I found one that was to my liking and arranged for it to be delivered the next day. For the mattress and box spring I paid about what competing stores charge for just the mattress alone! Mike was the salesperson who waited on me and he delivered it himself the following afternoon. Highly recommended!”
“I got a mattress and frame from Truesdells. A few weeks after it was delivered, I had a problem with the bed frame casters. I called and they provided replacement parts and they came to my home to install them for me. Outstanding customer service!”
“5 Stars – Honest, Knowledgeable, and Truly Outstanding Service!
We had a wonderful experience at Mattress Express in Evans Mills, NY, thanks to Ryan. From the moment we walked in, he made us feel comfortable and understood. As a retired veteran family with specific physical needs, Ryan took the time to listen and guide us without pressure. He was honest, straightforward, and down-to-earth—everything you hope for in a sales professional.
He clearly explained the features and materials of each mattress and encouraged us to test out every one we were interested in. He was also completely transparent about how prices and quality vary, helping us make the best decision for both our health and budget. One thing he said that really stuck with us was: “I won’t recommend anything that I wouldn’t buy or sleep on for myself and my family.”
The whole experience was smooth, relaxed, and stress-free. While we came ready to buy, the store offers flexible financing options that make planning ahead worthwhile for anyone exploring their options.
Ryan went the extra mile, even following up after the sale to update us on the status of our mattress delivery.
We left the store happy and satisfied with a great mattress, a mattress protector, and an adjustable bed—all at an excellent value. If you’re shopping for a mattress and want expert, respectful, and honest guidance, do yourself a favor and ask for Ryan at Mattress Express. Highly recommended!”