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9AM - 12PM
1177 Fairport Rd, Fairport
Car Rental
“I needed a rental, and everyone on the team was right on into getting me into one! Evan and his team were willing to get me into a style of vehicle I needed right away and even transported me from the Carstar down the street to their building. The process of signing the papers and getting the keys was painless, and the car itself was a very nice ride. The only complaint I could muster was that the car was a little dirty on the inside, but the experience itself made up for it! Hopefully I never need a rental again under these circumstances, but if I did, I know who to look for!”
“When I needed a car on short notice, they found a perfect car for me. They were also very friendly and helpful. I highly recommend this car rental service if you need a car!”
“We had to make a last-minute change to our reservation (completely our fault - check your license expiration date, people!) while heading out of town. Even though we originally picked up the car and made the reservation at the airport, the Irondequoit branch was the closest option for us.
Dakoda and Katie were incredibly helpful and had us taken care of and back on the road within about 5 minutes. They were both so kind, knowledgeable, and efficient during a stressful moment. We couldn’t have been more grateful for their help.
Dakoda and Katie both deserve a shout-out!”
“We needed a vehicle for an extended period of time with an insurance claim, and I can't say enough good things about the branch manager (Brendan) and the whole team at the Victor NY location. They were so easy to work with, made sure we had what we needed, and were flexible when our needs changed. Can't say enough good things about this team. They honestly were the least stressful aspect of our whole claim. Thank you!”
“Absolutely exceptional experience looking for and buying a car here. Please go see Hunter Wyand (located at Hoselton Toyota) and he will help you find the perfect car for you. He can show you any car that Hoselton sells and will be patient while you figure out what works best for you! AND he continues to answer my questions after the sale! Hunter provided the most pleasant car-buying experience we’ve ever had - go see him!”
“Amazing car rental. Got off my flight and was on time. Had exactly what they agreed upon and ms. Kendra was committed to excellent customer service and a great attitude.”
“Great prices, but non-airport locations don't have a great selection of cars, and there's ALWAYS a smell. That's just rentals, I guess, nothing against this location particularly. Counter staff was quick and friendly.”
9AM - 12PM
1301 East Ridge Road, Rochester
Car Rental
“Everything was pretty good at picking up my rental. But just right now i was looking for the address again for my rental return and i just realized that is closed…… So what i suppose to do now?”
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“Oh my gosh it was pouring rain and one young employee running the whole show .
Car was spotless .
I think she / he even detailed the Chevy blazer.
Then upon my return I had minutes to get over to amtrack had an important meeting in NYC
I ofcours was running late and ordered my Uber to amtrack station as I'm pulling into the satellite hertz location.
There was a customer picking up a rental and I actually apologetically interrupted them as my Uber pulled up to ask if I could just leave key and car. She didn't get mad and I apologized to the person she was waiting on.
Here's the kicker she must have worked on expeditiously closing out my ticket. And I know this because my Amex was credited back the hold hertz placed .
It's more then worth the few extra miles to head to that location
Thanks so much”