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“No line when I went in. Both employees were pleasant, and took the time to explain what happened with my post (somehow the address only had my name and apartment number but not the street address, so I didn't get the envelope and they couldn't find it at first in the office, but the tracking number did have my address attached so I got a notice about my letter being at the post office).
Never felt condescended to or like I was an inconvenience for getting mail. Interior is very standard for a post office. Entrance seemed to be easily accessible for wheelchairs.”
10AM - 1PM 2 - 5PM
82 Ridge Rd, Union Hill
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8:30AM - 5PM
206 W Commercial St, East Rochester
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“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“I don't interact with USPS all that often, but whenever I've gone into the office or had to call with a delivery question, the agents I've dealt with have been nothing but extremely friendly and helpful. There's the stereotype of the disgruntled postal worker - and maybe they are - but you'd never know it by the way they treat you as a customer.
Thank you for the excellent service.”
8:30AM - 5PM
2080 Fairport Nine Mile Point Rd, Penfield
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“I always use this location whenever I need to ship something (I run a small online store), and the staff have always been helpful and friendly. This place is much better than many other local USPS locations.”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
8:30AM - 5PM
1614 Penfield Rd Suite 2, Rochester
Post Offices
“Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.”
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“Tiffany was USPS customer service representative that handled my eBay shipment to my customers. Knowing it was glassware & ceramics, she took extra care in marking it as such. Excellent customer service! I try to use this location for all my needs!”