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9AM - 12PM
2833 W Ridge Rd Suite 28, Rochester
Post Offices
“I just wanted to give credit where it is due to Joey. Every time I have been to this location, he has been the one to help me. He is kind, knowledgeable and quick with my transactions. However, today was different… He was interested in something I was returning and from there just stemmed a genuinely kindhearted conversation with laughter. It definitely brighteneded my morning.
Thank you Joey, keep being you! :)”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
“This branch is always a real pleasure to go to. They are very helpful. They keep the line moving and never make you feel like an inconvenience. They answer all my questions and it's wonderful they are open late.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
“I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.”
“I live right down the street, and i believe people are Miss understood, the lady is very polite and professional at her job, and to her, i wanted to say, thank you for everything you do.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
“When I first looked up the post office close to me on Google, I got a little nervous that the one on Lake avenue was going to be as rough as your reviews. But whatever. Dealt with worse, so I went anyways. Ready to deal with Jason and his terrible customer service, but I was pleasantly surprised by meeting Patrice who is very helpful and enthusiastic.”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
9AM - 12PM
1614 Penfield Rd Suite 2, Rochester
Post Offices
“Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.”
“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
“Sydney is hands down the most upbeat and positive human being I have ever met. He is beyond helpful every time I go to this location. He is now the reason why I go to this location even though others are closer. To everyone who said employees here are rude, I’ve seen a lot of people treat these workers poorly and without compassion for people who are just trying to do their job without getting yelled at. I think we need to remember that these are people, like you and me, doing the best they can.”
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“I've been using this PO for 5 years. It's easy to park, the staff are friendly and professional and they are happy to take the time to explain details to you. Much easier to use than, for example, the local UPS store (and cheaper). Best wishes to the staff for 2026.”