“The staff working at this location ALWAYS puts a smile on my face— they are so kind and funny. No matter what time of day it is (or how busy), they’re fast, efficient, and willing to help. My fav post office!”
9AM - 5PM
2833 W Ridge Rd Suite 28, Rochester“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”
“Will provided the best customer service and help I've witnessed ever. He was very quick and efficient the entire process. He offered me a cardboard package instead of paper that I selected making it better reinforced. He explained shipping dates, rates and confirmed all of the information. He was polite with all the customers and had a very friendly attitude with his coworkers also. Will offered me stamps and passport help also which I didn't know the USPS offered. This guy deserves a huge pat on the back. He should be a corporate trainer for customer service. Amazing. I don't use USPS often but will gladly go back to this location since he made me feel very comfortable and understanding. Thank you Will. Guaranteed to put a smile on your face.”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
10AM - 1PM 2 - 5PM
525 Thurston Rd, Rochester“I've been there a few times and each time the representative was very efficient and kind. I've lived in the area for over 10 years and always used the post office downtown when this post office is only a couple blocks away but I never heard good things about it.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
8:30AM - 5PM
1614 Penfield Rd Suite 2, Rochester“Honestly of all local post offices in my area this one is tops. From someone who sells a lot online, seems like literally within an hour or so after I drop a package off in their package drop its scanned and on their way. Makes my customers happy to see its been shipped quickly and I look like a hero.”
“I mailed a package internationally at this location a week ago, customer service was exceptional, the clerk was friendly and professional. Keep up the good work! The package has already been delivered.”
“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
8:30AM - 6PM
3245 Latta Rd, Rochester“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
“Bit of a wait, but I was able to easily pick up my package from a missed delivery AND I finally got my hands on the 2022 African Daisy Global stamps (before the price hike later this month!) (I did buy them out of sheets so if you are also looking for this stamp in Rochester, I do apologize)!The building is beautiful, too.”
9AM - 5:30PM
1900 S Clinton Ave Suite 25, Rochester“One of the better post offices in the area although, the line can get long at times. But not always. A great place for your post office box because the lobby is open 24/7.”
8:30AM - 5PM
4455 Lake Ave, Rochester“ðŸ‘Wow! Uncrowded, super clean, ultra-friendly and superb parking facilities. Charlotte = One of the finest postal gems in Rochester. You will feel welcome here!”
9AM - 12PM 2 - 4:30PM
376 Lexington Ave, Rochester“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”