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“After a flat tire on my AWD, I had to buy 4 new tires. Never a good time for this kind of expense, but Firestone got me in the next day and provided great service. Still bummed about the expense, but now after getting roadside hazard coverage on the new tires, I know I'll never have to worry about an expense like this on tires again for the rest of the life of my vehicle.”
“Honest, direct, don't waste your time. They specialize in Honda & Acura but overall good mechanic. Came here for a second opinion when I thought something was off with my first mechanic - found my guy.”
7:30AM - 7PM
7275 Pittsford Palmyra Rd, Fairport
Tire Dealers
“Last week my wife's brakes went bad and this week, my brakes needed repair. We had such a great experience with Monroe Auto that I took mine there instead of my regular garage as they are backed up several weeks. There took my truck right in, ordered the parts they needed and it was completed the very next day! Great manager and staff! Very happy with the service they provided.”
“I recently went back to the Oneida, NY location because I heard a loud rattling noise and assumed it was my muffler, which I just had replaced 12/24 in Oneida....come to find out it was the heat shield which was very loose....Mike fixed the problem, and Becky, who is always so customer service oriented, always a huge smile, always polite and informative, said no charge...only there for 10 minutes....great customer service. Thank you,
Sue F., Waterville, NY”
Tire Dealers
Tire Dealers
Tire Dealers
Tire Dealers
“I made an appointment 3 weeks ago for this morning at 8AM. I needed tires and complete brake work. They gave me an approximate price for the tires as well as the brake job, which I approved. The invoice amount came out about $75 shy of that quote.
We'll see how it is in a month. Brakes are silent and all feels correct. Tires look good, tread pattern looks good on what they recommended.
Good quality work, good value for my $. Happy at this point!
In regards to parts cost I looked at the breakout and figure that they charged a fair margin.
Jerold J”