Monro, Inc.
Auto Repair,
Tire DealersHours:
295 Woodcliff Dr, Fairport NY 14450 Hours
About Monro, Inc.
Monro, Inc. provides auto service across several locations. Experiences vary, with some customers reporting excellent and efficient service. Reviews describe staff as polite, friendly, professional, courteous, accommodating, and helpful. One customer noted a specific location is extremely fast and goes out of its way to check everything. Another was extremely happy with an emissions inspection that was completed quickly and professionally, making it a highly recommended first choice for that service. However, some reviews mention past problems. One customer had a bad experience under old management but found the new management great. Another instance involved a forgotten repair, requiring a return trip. While management offered a future free oil change as compensation, there was later confusion and difficulty redeeming it at the original store, though a discount was ultimately provided. Despite these occasional issues, many customers express strong satisfaction, with one thankful for emergency service beyond closing hours on a weekend.
Most Recent Reviews
October 2025
These company is a joke . They owed me ?$162 . It’s been more than a month and they still haven’t paid me my money that’s they have to give me back from a return . And the tire shop chain that messes up is mountain tire shop in Fontana Ca.
May 2025
Charged $160.00 more than muffler man 1mile away I have called over 2 weeks now with no response way to go monroe tires of davison MI
May 2025
Stay far away unless you want to pay $350 for $32 rotors that are put on by a guy making $17 an hour who they charge $175 an hour to work on your car.
More Comments(122)
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