“Rockaway Electronics met and exceeded my cell phone needs for my pensioner, father. They treated him with respect and understanding. They made co-purchasing needs easy and precise.”
“With all due humbleness I am. requesting that Shaba at the Rockaway store be commended for extra humble and respectful character her demeanor displays each and every time she’s approached by a customer. I am servant of the city of New York in many capacities, if Shaba would have displayed any adverse character that her job employed her to remain, I would then first to report her to supervisor throughout Tmobile company. So allow me to complement your good office for having her as your employee.”
“Got my samsung a16 5g fixed for a very low price only $70, plus gave me a good deal on a prepaid plan with t-mobile and a case and screen protector. BK Wireless might be the best cellphone store in far rockaway been going there for over 15 years now”
“Thank you Ms Jenny !!!!!!
Your service is above and beyond I appreciate how you handled my situation without making me feel like I was crazy.
I do want to apologize for being upset over my phone and I’m very happy you fixed the problem for me.
Only thing I would suggest is to get some chairs for the customers”
“I had an excellent customer service experience at the Metro store thanks to Zeeshan. He was professional, patient, and very knowledgeable. He took the time to clearly explain my options and made sure all my questions were answered without rushing me.
What stood out most was his friendly attitude and willingness to go the extra mile to make sure I was satisfied. It’s rare to find someone so dedicated to helping customers. Because of Zeeshan, my visit was smooth and stress-free.
Highly recommend asking for Zeeshan if you visit this location.”
“I was here at the metro pcs beach channel drive office,my time here was amazing.The customer service guy name isJuan,he is so kind,respectful and very helpful..I will recommend everyone to come to this particular office for the best services.I give it to you Jusn,good job.keep it up”
“Great store. Excellent customer service
Sales person was amazing helped me setting up phone. I will recommed this location of total by Verizon to everyone”