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“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“There are always long lines here, but that's not the fault of the post office. People need to use the services and that why we line up. I needed to renew my passport and inquired how to go about it. One of the post office workers assisted me by asking me the appropriate questions needed for my renewal, gave me the form necessary, write down the fees I need, and even gave me the envelope to send it when I'm ready to mail it. It took me awhile to take care of it, but I came back today to mail it. Vanessa assisted me today, checked that all the papers were filled correctly. Stapled what needed to be stapled and placed a paper clip where needed. I asked about the fees, and she double checked what I needed. I called her my guardian angel for the day. This is such a nice Post Office to have with caring and courteous workers.”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“I don’t understand why some people made bad comments. I’m glad USPS is still around to compete the private companies like UPS and FedEx. Some people are stupid to even say such complaints. I use USPS service often. They are always helpful and considerate. Listen customers , sometimes you are the problem. Some people have high expectations, they want high class mail service and a happy ending too for the price of a pack of peanuts.”
“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“The staff are hard working and considerate. They are equipped with great skills, learned through experience.They deserve to be treated with high regard for dealing with difficult tasks.I am a real customer.”
“Small Post Office and Understaffed it seems every time I go there. Which is fine...its OK. There is always an older women there with short hair. Positive attitude and pleasant no matter how ignorant, arrogant and/or inpatient people are. SHE IS THE MVP!Also I have had issues with packages in the past not getting there when they should as of lately (understandable consdering the times) and tacking information not being updated on the website. I call the store with tracking info and they go above and beyond calling plants to find out where the package is and calling me back with updates!Staff at this store A++++ lucky to call them my local/home PO.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“Writing this review specifically about Postal Worker named Rose. My Fiancé and I came into mail our wedding invitations which is typically a stressful and tedious task.Rose made it an exciting moment in our wedding countdown. She took a photo of us with our envelopes, helped us choose stamps that went with our envelopes and overall gave us great customer service. Thank you for employing such a kind and caring employee, I will definitely be back!”
“I love coming here. Mike is the nicest guy working up front. Always kind and welcoming. The scale didn’t work the other day so I left my boxes there for him to scan after things got fixed and he was nice enough to send a receipt to me in the mail. Thank you Mike! I go all the way here instead of Queens, here in Queens they are rude. It’s worth the trip!”
“The staff members are so nice here. I ship a lot of manga for Ebay and personal letters from here. Yes, I still write letters, lol. They also helped me with my passport. I brought in my own photo, but they attached it to the form for me.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
“The staff today was able to rectify my missing package. They’re superb in their work, very kind, and highly patient. Thanks for everything and understanding. I was a little stressed and they helped me out.”
“Super friendly staff, the place was a little busy but that's to be expected this time of year. The lady behind the counter made sure to help me make the right choice in shipping my package, giving me multiple options. The location itself could probably use an update, but given it's a government agency that probably won't happen for another 10 years.”
“I had to mail something for college and the recipient says they never got it. Now I'm struggling to get this issue resolved on the college side because USPS lost my mail. It was at this location specifically and I asked the clerk at the desk multiple times to confirm everything and they still lost my mail.Edit: Was not actually lost, was just delivered a week late. Apologies for my previous outburst, but that one week delay still caused me a few problems.”
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“There are 5 counter available, at the time 3 counter was open. They moved the line at a good pace. The postal office is a rectangular shape post office.There is free - 10 minutes - street parking available by the post office.”