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“Larry is always very professional, patient, and friendly. Whenever I come here he always offers me the best price. I always have an efficient and pleasant experience at this post office when Larry is here.”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“I want to recognize Vanessa for her kindness and professionalism during my passport appointment. I had just undergone a dental extraction and was in pain and feeling very vulnerable, but she made the entire experience easy and comfortable for me. She was patient, kind, and did a great job with my passport photos, which I really appreciated. Her compassion and professionalism truly made a difficult moment better, and employees like Vanessa deserve recognition.”
“As someone who just likes to get everything done at once, I did most of my returns from the holidays on 01/09. Not only was Lionel so kind but he was willing to go over the top to help me even when he was solo and had many people in the store. He gave everyone the same smile, the same kindness and same undivided attention no matter how much or little help they needed!”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“What an exceptional customer service at the Oyster Bay USPS! Shanequa, the postmaster, went above and beyond to resolve a missing package issue. Thank you for your help!”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”
“I was mailing my daughter and soon to be son in law’s wedding invitations and Nahed could not have been any more helpful! She manually postmarked and then she also assisted me with additional postage to ensure that they would not go through machine and/or be returned or ruined. Nahed was very knowledgeable!”
“The BEST Post Office I've ever been too, and I've been to many! I work in the wedding invitation industry so the USPS is a very important part of my business. The Cold Spring Harbor branch is so knowledgeable, efficient, patient, fast and kind. The way it should be. The staff truly cares about your parcels and mail and they make the process so easy. Thank you Joanne, Bob & Tracey!”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“This post office is great . James was super helpful and took his time to help me with my questions and prices . Going to the post office can sometimes be an anxiety inducing process. But this location is very cozy and usually isn’t packed with a line . I’d recommend going to this location if you are in the area for your postal needs. Once again James who was working the front was totally chill.”
“This is my local post office. I’ve always had great experience with them always went above and beyond letting my son use the restroom one time it’s a great location that the staff they are very friendly and knowledgeable and asked the truth.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“I just want to give a huge shout out to both Rose and Brandon. Rose was the front clerk on duty when we visited, and Brandon was doing passport applications. Both workers were very polite, friendly, and courteous. My family and I were visiting for the weekend to reapply for my son's passport on 04/25. I originally had made an appointment with the Farmingdale location on Main Street, but ended up visiting the Lindenhurst location instead. The staff at the Farmingdale location who was doing the passports were unfriendly, rude, and unprofessional. I've heard a lot of bad stories about this location, and I so happen to have witnessed it first hand.
Because we ended up not getting my son's passport done at the Farmingdale PO, I rushed to the Lindenhurst PO in hopes that they would be able to take us as a walk-in. Lucky to say Rose, who greeted me very pleasantly, was able to give us the last walk-in slip for the day.
Brandon assisted us, and we were able to get my son's passport application submitted. We requested the routine service, which typically takes 4-6 weeks, but we got my son's passport in a little under 3 weeks.
I also witnessed a customer coming in right before they close to get passport services, and instead of them him away, Rose jumped in and assisted the customer with their application since Brandon was still finishing up with us. I'm sure if this was the other post office in Farmingdale or Babylon, this customer would have been turned away in a heartbeat.
I certainly will be only visiting the Lindenhurst post office in the future whenever I am in the town. To Rose and Brandon, kudos to you guys! Continue to give your customers the A+ customer service and professionalism you guys showed us that day.”
“The things supervisor 'Mike' has done for me deserve 10/10 stars.
My express package was lost, somewhere in transit. Within an hour of speaking with him, and him sending out emails and faxes, it immediately within 5 hours continued movement. ON TWO OCCASIONS. He then promised no matter what time it made it to the post office if before 6pm, he'd send a truck out to have it delivered to me.
Thank you! the most.”
“**5 stars just so they read this**
The people who work here never help solve anything. I need a refund and to fill out a form for it, and they refused to help me at all. They always say they don't know or that it can't be done. When I call and speak to a USPS agent, they send me to the address where I sent the mail. When I get there, no one is available to help. They only receive packages, and they deny you anything else you need... horrible!! I've been fighting for a package for 3 months, and in the end, I'll lose my package and the international shipping money because they won't help...”
“I came here for my passport Renewal and I had a great experience. Thank you Kimberly so sweet and fast and Cory helped me taking picture for the passport at your lunch time. There was a crying infant took pictures before me I saw how Cory was so patient with the baby.”
“It is June 22, 2026 and at 4 pm Freddy was extremely helpful, extremely patient and remained with a light hearted energy while also remaining professional while helping me with my international package! Freddy in this location is a great employee for US Post Office, Copiague, NY to have!”
“I had the best customer service ever here. I went to see if a package of mine had been delivered there for pickup yet, and Fred
assisted me. He was extremely friendly and knowledgeable. He was unable to locate the package and I was about to leave. But as I was pulling out, he actually ran outside to let me know it was just coming off of a mail truck they were unloading. He went above and beyond to make sure I was being helped and felt satisfied here. Fred deserves a huge raise!!”
“Great service at this US Post Office!
I was a couple of minutes late to ship a package and they were already closed. However, a super helpful young man still scanned my lable barcode and printed the lable I needed for my package! Saved me an exta trip back! Thank you!”
“The staff here is awesome. The USPS should be ashamed not telling their employees what's going on with their pension contributions. No wonder there arent many naturally born citizens working for them anymore. The staff puts that all behind them and still gets the job done!”
“I would like to advise that I have an excellent mailman comes early with the mail I’ve always been lucky with different mailmen but Luke is great and reliable. 10 Academy lane Levittown ny 11756”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
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“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”