“Came here for the first time for brake and tire issues. All service was done to perfection, and everyone was very kind. Definitely recommend them, and I will be returning.”
“I want to thank Anthony and the service team. I live out of state and came in to visit family for Thanksgiving and got the death wobble in my Wrangler 20 mins into a 3+ hour drive back to Syracuse. They got me in quickly and completed the repair. Appreciate the effort and it will be a much smoother ride when I head back home. ?”
“Ford made our sales experience a pleasure. I was dreading having to deal with sales people, but our sales person was amazing, Nick Sgroi. Anyone looking to buy a new or even used car from Ford, I hope they have the same experience we do.”
“Bob Klix from Romano Volkswagen of Fayetteville is awesome to work with. I deal with car dealerships multiple times a week and Bob's service was exceptional! Thank you, Bob!”
“September 18,2025
We had an appointment to bring my Mercedes-Benz A220 in for service A and B. I was greeted by the customer service rep, Zack Ryan. We receive over and beyond excellent customer service today! We were greeted with a smile and also a willingness to help us with the service that we needed today. Zach was very knowledgeable about all of the products and services that we asked him about. He was very patient and informed us about everything that was going to be done on the car, and also reassured us that our service would be taken care of right away. We also received a call when our car was ready. Again, we received above and beyond excellent customer service! Keep up the excellent work, Zach! ?
Thank you, Mr &Mrs. Earl
We were quite pleased with the prompt service given to us by manager Michael T. The problem we had was minor and after describing our issue, he didn't hesitate to respond with a quick repair and sent us on our way. This is true customer service and satisfaction.?? Michael.”
“They got the work done more quickly than they said, but even more quickly than I expected. No complaints about the work; waiting area was nice, staff was nice. Easy to get an appointment, too. They don't do a complimentary wash like some other places have done, but that's fine with me. Overall, worth my driving out a little farther for good, efficient service.”