“I truly appreciate the service I received from Billie at this location. I came in unexpectedly for a tire repair before a long trip and he got me right in! He explained everything I needed done in great detail and also took the time to go over what tires and additional things I will need to stay safe while driving this winter. He was professional, efficient, warm and welcoming! Thank you so much for the wonderful service, I will 100% be back for my SUV's needs!!!!”
“I only needed an inspection this visit, but as usual everyone was pleasant and professional. They spotted a nail in one tire and repaired it, which shows how thorough they are. Monro has not let me down yet!”
“I’ve been here many times with multiple vehicles and the service is always excellent. Great staff and great service all around. Highly recommend these folks.”
“I pulled in because I just got an oil change from a different store and I was leaking oil. They took me in and my oil filter was missing a gasket. They fixed it cleaned, Cleaned all the oil up and charged me $11. I have a new place to get my oil changes from now on. Dale was awesome. Thank you very much. I will be back. Great service. Fast and thorough.”
“Left my old mechanic to come here and have never had a bad experience. I've worked with a guy there named Tony who has been the upmost respectful, professional and kind. Highly recommend this location if you're looking for a new place to go.”
“The service was awesome. Great reception, succinct explanations, on point inspection, and timely service. The video showing what was done is an excellent bonus. They've got a great reception area with free coffee.”
“Carlos and his team were awesome! He was courteous and knowledgeable. He took the time to explain things and gave us the best service. My car and I appreciate such fine care! 🔧”
“I had a wonderful experience purchasing a car from Alan Byer. Dave was easy to communicate with. He kept me informed of the process and timeline while purchasing the vehicle. The car was delivered in immaculate condition! Dave explained the new features in my car and was patient with questions and concerns. It was a great experience! We had been bringing our older Volvo to Alan Byer for service and have always had great customer service!”
“I only trust Midas! They’re my favorite place in North Syracuse, and I wouldn’t take my vehicle anywhere else. Mike is an excellent worker and always goes above and beyond to assist and accommodate me. I’ve been coming here for my tires and vehicle service, and I’ve always had a great experience. Thank you, Midas, for taking care of my vehicle and keeping it running well. I truly appreciate the great service!”
“We had a flat that needed to repair. We drove to 6 different tire shops that either said no to patching or would take more than 2 hours to patch. When we came to their shop, they took care of me right away without upselling me for a new tire. The plug they used allowed us to go home right away. I would highly recommend this shop for any future repairs.”
“Very good service, very honest, very prompt. My car came in for last minute service and he was able to get me in and out in a timely manner. Great communication. Next time my car breaks down. I will be coming back.”
“I found a large nail in my tire, and my husband immediately recommended taking my car to Mavis. I'm so glad I did! They were professional, friendly, and had me in and out quickly. The whole process was easy and stress-free. I highly recommend them.”
“Great experience..Jason is very knowledgeable shop is clean and they transparent. With this market where the cars are junk and over priced I'm glad there still a decent dealership available”
“Rob and the team at Canetta's Collision are amazing!! I hit a deer and messed up the front of my car and they helped me out with the entire process start to finish. They walked me through everything in detail and provided amazing customer service every step of the way, they did it all! They made my car look like nothing ever happened and I was overjoyed with the results. The team is so thoughtful, kind, and they really give it their all! I highly recommend going to Canetta's Collision!”
“From my initial contact with the internet department to the final sale- everything was amazing. Joe Refat was great salesperson- honest (yes!) real, and attuned to what i wanted AND what I didnt! The business manager made the finance part seem easy, and my interest rate was LESS than the credit union quoted me! I could not be happier driving my beautiful new Subaru! THANK YOU!”
“I had a great experience at Burdick Toyota. Shannon did a really good job explaining everything to me and giving me as much time as I needed to figure everything out. I am so happy with my new RAV4 :)”
“For many people, myself included, the car-buying process can sometimes feel overwhelming. That being said, my experience with Maguire Nissan—and specifically with Mia in sales—was easygoing and comfortable from start to finish. Mia was professional, knowledgeable, and never made me feel pressured throughout the entire experience, which made the process easier and more enjoyable. I definitely look forward to continuing to build my relationship with Maguire Nissan and would highly recommend Mia to anyone looking for a great car-buying experience.”
“Stopped in to see if they could help me get a valve stem cover off that was locked on. They took me right in and replaced the valve stem quickly and when I went to pay was told no charge. I always get great service there”
“I mixed up my inspection appointment date and showed up a day late. Despite being very busy, I was facing a 3 week reschedule, but Anita went in back and talked a mechanic into squeezing me in. I was out in 40 minutes.....Great service!”
“Ryan and Jonathan were super nice and helpful! Saw the exact car I wanted online, and about 2 weeks later it's in my driveway! Ryan made the experience very easy, and got me a better financing rate than I was able to find anywhere else. He took care of everything for me, insurance included. All together, it was a very quick and easy process with the help of these guys. I would certainly recommend them, and it's for sure worth the drive from Rochester! Thanks again guys!”
“I went with the intentions of not buying a car, and just to see what my car was worth. And then I meant Erica. She then inquired as to what I would like in a car if I were to buy. She showed me a car on the lot that caught my eye. She worked with me to buy that car. She was kind, knowledgeable and patient with me. I am now the proud owner of that car. She made everything so easy. If you are going to buy a car, please see Erica she is the best.”
“Went there with my car, they checked it for free, great prices, the guy who runs the place actually cares about your situation and the customer. He’s honest about what you need to fix to keep it going, and the prices are way more fair than all those big places like Firestone or something. Couldn’t be happier that I brought my car here.”
“We have been customers with John's Auto Care (in Solvay) for over 25 years. This was our first experience with the recently opened Brewerton Road shop and it's nice to see that the service there is as good as the original. We were buying a new vehicle and needed it checked out before we purchased it. They were able to squeeze us in (spur of the moment) & look the car over which allowed us to keep everything on schedule with the dealership. That type of service is rare these days and that's why our family will loyally continue giving John's Auto Care our car repair business. Thank you !!”
“It’s no wonder that Chuck Taylor’s. Collision Repair has been in business for decades and continues to thrive. Their work is professional, prompt and when Brandon says something will be done, take it to the bank that it will be. Fortunately I don’t need body work done often but whenever I do I’ll be heading to Chuck Taylor’s.”
“K&C is my go to shop for auto service. They are consistently efficient, knowledgeable, helpful and honest. It is difficult to find a service center that I can trust and so these qualities matter a lot.”
“I had a great experience at Mavis Discount Tire, and I especially want to recognize Cody, the Assistant Manager. He went above and beyond to make sure everything was taken care of and made the entire experience easy and stress-free. Cody was professional, friendly, knowledgeable, and genuinely cared about helping me out. You can tell he takes pride in his work and in making sure customers are satisfied. Great customer service from start to finish — I highly recommend Mavis and especially Cody!”
“I’ve used Syracuse Auto Works several times, and overall my experience has been positive. Their biggest strengths are that they diagnose problems carefully, get repairs done relatively quickly, and actually solve the problem. They also try to accommodate customers when there is an urgent situation. When your car suddenly breaks down and you depend on it every day, being able to get it diagnosed and repaired without waiting several weeks is very important. I especially appreciated an experience earlier this month. I brought my car in for work involving the rear brake caliper, and while working on it, they noticed looseness in the rear wheel bearing and brought it to my attention before it could develop into a more serious safety problem. I appreciate a shop that pays attention to potential problems beyond just the specific repair requested. Most recently, my Prius suddenly broke down with a “Check Hybrid System” warning. They diagnosed the problem as a failed throttle body along with a weak 12V battery and completed the repairs quickly. I also appreciate that they installed a Beck/Arnley replacement throttle body, which is a reputable aftermarket brand, and the car is now running normally again. One small suggestion for improvement: I had asked about the brand of the replacement throttle body before the repair. The manager later told me in person that it was Beck/Arnley, which I appreciate. However, it would have been even better if the brand and part number had been included on the invoice, or if the shop had saved the parts box or provided a photo of the new part/packaging for my records. The main downside is price. Syracuse Auto Works is not inexpensive, and some parts and labor charges can be on the higher side compared with other independent repair shops. On the other hand, in my experience they are responsive, thorough, and capable of getting the problem fixed, especially when the repair is urgent. Overall, I consider Syracuse Auto Works a reliable and efficient repair shop with good diagnostic ability and customer service. They may cost somewhat more, but they have been able to solve my problems and have made an effort to accommodate me when I needed repairs quickly.”
“Marc at Sauve Brothers helped me get a dent out of my car. They did an amazing job. He was so kind and friendly. Did great work. A wonderful and trustworthy shop.”
“Always a great experience at Cantech. I have been having my cars serviced there for years and have never been disappointed. The Staff is very pleasant and accommodating.”
“They worked on my 2002 Corvette and it came out phenomenal. The staff is so nice and kept me well informed even when parts were hard to source. Highly recommend!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."