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“I have purchased a box and have all my packages sent to this UPS store. The owner is always very pleasant! Don the Manager is fantastic! Not only extremely helpful and knowledgeable but very patient with rude, pushy people who all pile in the last hour before they close!”
8:30AM - 6:30PM
Westgate Plaza, 911 Central Ave, Albany
Shipping Centers
“The people at the store are super helpful and tend to everyone's needs personally. Tiani, Dana and Kristen helped me a lot in my formal process document mailing. This UPS store became my one stop shop because of them for all of requirements. Thanks a bunch for all the help.”
“Best customer service. This business has everything a UPS store has except the long waits. Everything from international shipping to scanning, faxing, copies and notary services. Can’t believe I never knew it was here in Albany. Safe, clean location.”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
8:00 AM - 5:00 PM
221 Great Oaks Blvd, Albany
Shipping Centers
“I definitely had to take the time to write a review because I feel that it's well deserved. I was trying to ship my father a pair of winter boots for Christmas and had first gone to UPS who quoted me $45 to send them to Texas. Considering I had paid a little over $60 for them, I didn't want to spend that much to ship them. Bryan was phenomenal in helping to make the shipping cost slightly more affordable. I still had to pay $30 but his generosity made the price seem more manageable. I just really wanted to get the boots to him since they didn't come in time while he was still living in Massachusetts. Bryan definitely made one headache more tolerable. Thank you.”
9AM - 8PM
241 Rte 9W, Glenmont
Shipping Centers
“We needed to ship a package to England. But UPS doesn't ship to England so we were dissatisfied with the product. However, the sales associate, Justin, was very helpful and professional.”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Shipping Centers
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
8:30AM - 5:30PM
11 New Karner Rd, Guilderland
Shipping Centers
“Would like to complement P.O. worker , #61 . She is very young and does outstanding customer service. She is politely and very informative . Would like recommend her to trained new staff members . She deserves recognition and merits! Patience of gold . She is able to handle steady intake of your busy locations. Thank you for your kindness, and I appreciate your assistance.”
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
8:30AM - 1PM 2 - 4:30PM
167 Main St, Ravena
Shipping Centers
“I called the post office about a package that I hadn't received on its expected date. Damien explained to me that sometimes packages take longer than expected. He took the tracking number down and my phone number, said he would keep me update on the status of the package. He called me today to let me know that they received the package at the facility and that it was out for delivery. Great customer service!”
9:30AM - 5:30PM
1475 Western Ave #51, Albany
Shipping Centers
“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
7:30 - 10:30AM 11:30AM - 5PM
1155 Rte 9W, Selkirk
Shipping Centers
“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”
10AM - 2PM 3 - 5PM
457 NY-146 Unit 2, Guilderland Center
Shipping Centers
“I had a lost package. I called the post office and open a case to find the package. The post lady called me on Friday and informed me that she would look into the problem. On Monday, she called me back and assured me that I would get a pink slip in the mail the next day. When I got home from work the pink slip was in my mailbox like she promise. I was so worried that I would not get my package but I got it. Thank you for your help and reassuring me.”
7:30 - 10:30AM 12 - 5PM
108 S Main St, Castleton-On-Hudson
Shipping Centers
“I went to this post office located in the Empire State Plaza concourse on 01/02 around 1:30 pm. The employee Justin is really nice, helpful and answered all my questions with patience. I had a number of questions related to priority mail service, and different sizes of priority mail boxes they have at this location, and Justin is really knowledgeable, professional and excellent! I would definitely go back to this post office if I need help with any other questions or if I need to send out any package.”
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“Our business has used this company for a variety of needs over the year and they are always pleasant and professional. I see a woman made a comment about this place that is negative and I have never experienced anything but the opposite of her complaint.”