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“Although we miss Kimberly, Peter and Russell are so great and helpful every time we come in to this branch, me, my brother and my mom with all of our banking needs. They’re very competent professionals.”
“I had a issue closing my account from a different state. Mr. Vernon was very understanding, was very professional and took his time to correct the issue and after quite a few weeks of tussle, closed the account and made me a happier individual. At first I was very upset and very hard to deal with but Mr. Vernon is the go to guy. He saved the day and my sanity. Otherwise Its a great local bank. Thank you all. Hope this helps.”
Closed
701 US-9, Fishkill
Banks
“I love this bank and the tellers are so sweet. They always smiling and they greet you with such a warm hello. And when you have a problem they jump through hoops to solve it. This bank is amazing.”
“The staff here are kind and caring, as well as competent and professional. We’re glad we chose this local community bank, & we always look forward to going in there.”
Closed
463 US-9, Fishkill
Banks
“George the branch manager there is fantastic, never experienced such a great welcoming attitude at a bank, and he goes above and beyond to make sure everything gets taken care of properly. Everyone at this branch is great to work with.”
“This is a people centric bank Although the tellers change frequently the middle management and above is focused on the credit union members. That's what the customers of the bank are called. It seems people matter to this bank. Some things that I need they can't do, like foreign money transfers but they do 90% of what I need.”
“So I went into Fishkill branch on Tuesday afternoon to investigate why my landlord had me down for not paying my July rent. I was assisted by Nikko who has been my personal banker since I moved back to NY. It was a little busy and Nikko was multi tasking helping his teammates while also helping me. With each interruption he apologized to me. I told him it was fine. I provided the information that I knew to be accurate and he did his magic. After about 20 minutes he produced the document that showed my check was deposited on July 3. I couldn't be more satisfied. I love the vibe in that branch. Everyone is so friendly and helpful. Within half an hour after I left Nikko sent me a Thank you e-mail like he always does. Fishkill should be the role model for good customer service. They do it every single day. Thank you”
“This branch is newly built or newly remodeled. In either case, it was very welcoming.
I appreciated the Saturday hours since we were in town over a weekend visiting family. The tellers and the rest of the team were warm and helpful.”
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“WYLE (at fishkill branch), IS AMAZING, SUPER INFORMATIVE, AND SUCH A HUGE HELP. i am having a rough day today. i decided to finally open accounts at the credit union after putting it off for awhile. he was extremely helpful, super quick, very informative about everything MHVFCU has to offer, and how everything works. 10/10. anyone looking for help at the credit union should go to him. he was great. so happy i decided to get this done today. helped me open a checking account and 2 savings accounts.”