Chase Bank is a very large national bank. Reviews of a specific branch describe very pleasant visits with real, friendly, and professional people. Staff are patient and helpful, handling issues with care and taking time to answer all questions thoroughly. They are described as going above and beyond to ensure customers understand everything and feel confident. The service from tellers and representatives makes people happy and they appreciate that the branch is not just online machines. People make the difference at this bank.
Largest bank in America with account numbers on a national level. It is so big that the routing numbers are assigned regionally.
December 2022
Very pleasant visit inside with real people, not a machine. I appreciate that. My mission today was to get $100 worth of two dollar bills and some cash for birthday gifts and Christmas. The tellers were friendly and professional. I dread the day when they get rid of tellers, and do everything online. People make the difference.
October 2020
Frank was very friendly and helpful! Excellent customer service.
