“Really just writing this to share the picture I took. Think it looks pretty sick if you ask me.
But I went in for a pickup order and had to wait a while but it was all good. Got what I needed and was on my way. Staff inside is always friendly and helpful.”
“TRUCKERS: a note until pics come through. It's only 1 entrance/exit. Turn from traffic lane. Just keep straight and you'll see dock. Move your tandems all the way forward, if can, to Exit. Be safe!”
“Went there today to pick up a sale item. It wasn't on the shelf but the associate working in the tool department tracked it down and got it for me. All the staff was very friendly.”
“Recently, I had a $5k project, and Karen @ the customer service desk helped me through it. Then I had a delivery issue, where the warehouse didn't deliver $1100 worth of materials even though they said they did. Karen again stepped up and helped me. She got me in touch with a manager, Crissy. Crissy ended up getting my money return after reviewing the video footage I had. This manager is awesome!
As for Karen, she deserves a raise/promotion. (I know there are other employees at this store who do a great job, but I can only talk about my interaction.)
Thank you, Karen and Crissy!”
“Picked up my air conditioner I ordered online at Fishkill NY store. I was waited on quickly. Employee Ismail Awadallah helped me and assisted me to my car. He refused to take the tip I was insisting on, he told me a happy customer is enough for him. Very impressed by this employee, HD Fishkill is lucky to have such an honest loyal employee.”