Bad service and they took long time for check car if u going to fix your car you have to take 2 days minimum
March 2024
My second time bringing the car for maintenance and a recall on safety seatbelts. Car was done in 2 hours everything was smooth. Have to book appointment 1 month or so in advance, but it goes with the territory of dealership accompanied service center. No complaints.
February 2024
After 2 experiences. Will NEVER buy or lease a Genesis ever just to avoid THIS service center. Very low level, disrespectful customer service. Its appalling. Worse than a bad encounter at the DMV.