Star Toyota Service Center is a large and experienced service department. They are known for reliable and kind service, with staff described as polite, friendly, and professional. The facility is noted for being very clean, including the waiting area and restrooms. Appointments are efficiently handled, with vehicles often serviced within the estimated time, sometimes in less than an hour. The staff is fluent in English, Spanish, Mandarin, Cantonese, and Korean. The business has over 50 years of experience and is the largest service department in the Tri-state area. It features over 55 service bays and over 35 Toyota factory-trained technicians, with experience servicing over 100 models. Amenities include a free pick-up and drop-off shuttle and a free rental car during recall service, based on availability. While service is praised as great and awesome, some note the cost can be expensive, advising customers to be mindful of what they are paying for. Overall, customers report awesome experiences with no complaints, expressing happiness with the service.
Service center is very clean and managed professionally. Waiting area is vast with refreshments. Very professional and they do work very well without any gimmicks. Recommend highly
September 2024
Simple oil change and it took 2 hours for my Rav4…Go elsewhere
September 2024
a lot of customers but had fairly quick service. recommend you book appointment!
