Verizon Authorized Retailer – Your Wireless in Flushing, NY, offers a comprehensive and friendly customer experience for all wireless needs. Customers can shop for smartphones, iPads, tablets, Apple Watches, Fios, and various wireless plans, including monthly discounts. The staff is noted for their professionalism and kindness, providing service in multiple languages, including Spanish, Korean, and Chinese. Many reviews highlight the efficiency of the team, with quick resolutions to issues like returning Fios equipment or fixing SIM card problems. However, some customers felt the initial support could improve, with suggestions for a higher level of assistance during troubleshooting. Despite occasional wait times due to the store's busyness, customers appreciate the staff's attention and willingness to help. One reviewer specifically mentioned the excellent service received from a staff member, who was patient and thorough in guiding them through their options. Overall, Verizon Authorized Retailer – Your Wireless strives to provide quality service, ensuring that customers feel valued and supported throughout their experience.
Andy was very good Patient and helpful but best was the rep on Sunday.He was excellent,I work in the hospitality field and I am very aware of the quality of service.
October 2024
Michael was accommodating and handle my query with professionalism.
June 2024
I had to return Fios equipment. The Verizon agent was professional, friendly and quickly scanned the items, gave me the receipt and I was done 1-2-3! Thank You!
