Not a great experience. Everyone was cordial but was told they couldn’t help me dig up some old statements from a closed account without calling customer service to have them mailed to me.
I went to a branch in midtown and was in and out in 20 minutes with what I needed.
August 2024
Osama Emara was very patient and friendly with me. He made my experience excellent. He explain me everything gently and i feel very comportable with him. I satisfied with him .
August 2024
I walked in very upset from the dire consequences of following an online experience and met with Jennifer who introduced me to Osama. Osama was patient with sense of humor and was eager to resolve the issue even though it took him about 80 min. Thank you Osama for reestablishing my trust in BOA.
