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7:30AM - 6:30PM
72-31 Austin Street, Forest Hills
Self Storage
“I don’t understand why people complain I used magic van line and I must say I was happy with my moveOn the moving day I got a call 30 min before they arrived at my house in Long Island and I moved to North Carolina my inventory was the same as I sign online electronically3 men showed up very polite they disassembled items as need wrapped my furniture with blankets I was happyThey really honor their price and when deliver my belongings they called me 1 hour from my new house they assemble items as neededI would use magic van line as well as recommend as well”
“I work for a company that needed the CEO's 12ft high sculpture moved from NY to Dallas. (by the way it's still in transit) They did an excellent job and were definitely one of the more affordable services. We are super happy with every experience we had. Even when I called their office, my contact person wasn't there (cause I called before 9 am), but a different guy kindly said she would be in 20 minutes, and he was happy to take my question if he could answer it. I'd def. recommend their service.”
“We had a wonderful experience renting a space here. Gregory at the front desk was so helpful and kind while walking us through the process, and offered very useful tips about how to best take advantage of our storage unit. Thanks Gregory!”
“This is my 2nd time renting I moved back from Florida and i was so happy when I saw the manager Kendra here , she's still the same kind and helpful after all these years a great place to rent and the office smells rosey”
“Marisol and the team here was amazing, instrumental, and on point with getting my storage unit ready for loading. Their understanding of the customers experience being as seamless as possible is even more impeccable, thank you all so much for your assistance & attention to detail!!”
“Thank you Jay for being so kind and patient with servicing me. She took the time to show me a unit, my best options, thoroughly helped understand my lease and taught m everything I needed to know about the facility. Highly recommend going to her for all of your needs. She's the best! And this place is so nice!”
“Precious and the store manager were super kind and helpful. She made my experience easy and explained the store policy to me in detail. I left feeling very confident. I really appreciated her knowledge and kindness.”
“Where do I start, Carl and Denise was very helpful. I had trouble trying to decide on a unit and both was so helpful and knowledgeable about storing as well as attending to my needs. Carl asked me in detail what would I be storing and I explained it wasn’t much, clothing things like that. Right away he picked out the unit, showed it to me so I can see what size I would be working with and it was perfect. We went to the office and I was able to store right away. Thank you Denise and Carl for making this easy for me. Exceptional customer service. A+++”
6AM - 10PM
4 Bay Blvd, Lawrence
Self Storage
“Excellent customer service! He was always friendly, helpful, and professional. Whenever I needed assistance, he was there to help and always answered any questions or concerns I had. I truly appreciate his support and would highly recommend him to anyone using this storage facility.”
“Renting Here Was Absolutely Lovely, Leea, Was Nothing Short Of Amazing, Great Service, Attitude, And Overall Helpful Experience Makes Me Want To Rent Again In The Future! Thank You!”
“I had a great experience at Safeguard Self Storage thanks to Amaia at the front desk. She was incredibly friendly, professional, and very knowledgeable. Amaia took the time to clearly explain the storage options and rates, making the entire process easy to understand and stress-free. She answered all of my questions patiently and helped me find the best solution for my needs. Excellent customer service from start to finish. Highly recommend Safeguard Storage, and be sure to ask for Amaia!”
“Great experience securing a unit. Marshall walked my sister and I through the process until we found a unit that best suited our accessibility needs, as well as our budget.”
“One of the best looking storage facilities we’ve been in. Everything is pristine- from
The moment you walk in through the storage halls. Such a lovely staff- Maria, James, Dani and Destinee are always so happy to receive us and greet us.”
“Great customer service. Brandon went above and beyond to make sure I found the perfect unit. He was patient and walked me through all the options. Highly recommend.”
“Ronaldo was extremely helpful during my visit. Having moved from across the country, I had a lot of questions and Ronaldo was extremely patient and answered every question I had. All while working alone.”
“5 Star Service! Always friendly and patient staff, great prices and convenient location! And they work from 8 am to 7 pm which is also more convenient than many other locations!”
“Excellent, clean, staff is communicative and helpful. Especially appreciated Jadira- made the whole experience super easy. 👍👍👍”
“I wanna start off by saying, I regret not choosing these guys first. It would have honestly saved me from the drama and added expense.This review starts with a negative experience from another moving company. We originally choose a moving company that a friend suggested. They had a lot of negative reviews, but I foolishly thought that the small amount of negative reviews couldn't be that bad. It was worse then I could have ever imagined.
TLDR: The first moving company flaked out on us the day of the move which also happened to be the day before the house closed. They came up with a wild excuse as to why they wouldn't do the job and then just dropped everything and left.
Understandablely, My family and I were freaking out. That's when I reached out once again to Expo Movers and spoke to Ivan. I explained what happened and the tight situation we were in. He assured me that they would help us and to be honest I can't imagine how tirelessly this man could have worked, because the very next day he had a team out to my mom's house and without any complaints, they packed up everything in my mom's house as well as a pod at a pods storage facility. My mom and sister complimented on how fast and professional the men were, a striking contrast to the day before.
Now it's important to point out that all of this happened on Thursday Aug 6th of this year. The move was from New York to Arizona. The moving truck arrived in Arizona on August 8th, later in the afternoon. I'm still shocked by how quickly they arrived. Another important thing to add is that we didn't have a shared truck. It was one truck for all of my family's stuff.
It turned out that on the way to Arizona, there was an emergency with one of the other drivers and that driver had to fly home. The other driver continued to Arizona where he'd end up unloading the entire truck all by his self.
All the while communication was wide open with Ivan. I can't remember if Ivan was the supervisor or a sales associate, but regardless I can never thank him and the rest of his team nearly as much as I already have. This company was quite literally the answer to my prayers in a moment I wouldn't wish upon anyone.
I wish there was a way to rate more than 5 stars. They truly did go above and beyond. Thank you so much again Ivan, and the rest of the team.
P.s. I'm not really going to discuss the cost. Understandablely it ended up costing a bit more than what were originally charged, but considering that Ivan had to plan all of this the day before his man came, he legitimately pulled off a miracle. Now to be honest it would have cost less in a sense to go with Expo Movers to begin with. The moving company that flaked on us was $5000 cheaper than Expo. In comparison, other moving companies were more expensive. Moral of the story...stick with Expo Movers. They are absolutely worth it.”
“The customer service Linda provided was excellent. She explained every question I had and showed me my unit and also the mobile app for easy access. This place is very clean and convenient”
“First time getting a storage rental, Keanu & Noah were extremely knowledgeable and welcoming.
I will rent here for a long time and will recommend friends and family here as well!”
“I went to Extra Space Storage today on 3rd Ave in The Bronx. The customer service great. Michelle and Roshuel were extremely helpfully. I highly recommend this location is you need storage in The Bronx.”
“Excellent experience! The units are clean, secure, and very well maintained. Andrea was friendly, helpful, and made the entire process quick and easy. Access to the storage was convenient. Definitely recommend this location.”
“I just rented a unit at Extra Space Storage in Edgewater, New Jersey. I was assisted by Joan, a very professional and friendly person who made the entire process extremely easy. I highly recommend storing your extra belongings here.”
“Excellent experience from start to finish! Charles was amazing in helping us scope the move. On move-in day, Mario, Luis, and Ray moved us from a 1BR ground-floor apartment to a 3BR on the 4th floor, and they made what could’ve been a stressful day completely painless. They were incredibly efficient while still being careful with every piece of furniture and box. They were super friendly, easy to work with, and very professional. Could not have asked for a better crew!”
“I've rented here years ago and there's a reason why I chose to come back. Matthew, Lilia, and Renee are SOOO welcoming and such genuine, warm, people. I was going back and forth about the size of my storage unit and finally pulled the plug. Lilia called me right after and walked me through the whole process of completing my booking online versus doing it in person since I had to run to work and couldn't come in right away. I followed her instructions and it was so easy. I was able to just come in and start packing my storage in the unit. Matthew called me earlier today to let me know he put a lock on my door so that it stays locked until I arrive and that my new lock will be inside the unit. They even put it in a gift bag!”
“I honestly cannot say enough good things about Extra Space Storage! From the moment I walked in, I felt welcomed, respected, and genuinely taken care of. The entire experience was smooth, easy, and stress-free, which I really appreciated.
The staff was absolutely AMAZING — so friendly, professional, patient, and helpful. They took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable with my decision. You can truly tell when people care about providing great customer service, and this team definitely does!
The facility was clean, organized, and well-maintained, which gave me so much peace of mind. I feel confident knowing my belongings are somewhere safe and secure.
If you’re looking for a storage facility, I HIGHLY recommend Extra Space Storage! Great service, great people, clean facility, and an overall wonderful experience. Definitely deserving of 5 stars! 💕✨”
“The patience and knowledge of Mr. Oates was greatly appreciated. As someone who’s been in the customer service industry for 35 years it is a pleasure to interact with someone with personality….”
“JARED was very helpful! It’s my first time ever dealing with a storage room unit and he explained to me everything from what I need to know and what I should get and what are the perks when getting a storage room ! I definitely recommend coming here if you’re a first timer like me and with Jared help you’ll find a storage room in less than 40 min! Regardless of what time you came in !:)”
“Had a wonderful experience during my time with Extra space the team provided awesome services and attentiveness throughout my stay the faculty is well maintained 10/10 recommend”
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“Amazing professional service! Very accurate. I brought in 8 pants and Anadulce did them perfectly! My very first amazing experience in Queens. I will definitely be seeing her again.”