Verizon's Forest Hills store offers a wide range of mobile, 5G home internet, and business solutions to cater to all your needs. For added convenience, customers can schedule in-store appointments or place online orders with free 2-day shipping, express lockers, and same-day delivery options available in select areas. Customers have praised the exceptional service provided by the store's employees. Chris, Damion C., Nicole, Maat, Raul, and Victoria have been recognized for their professionalism, patience, and willingness to go the extra mile to assist customers. Despite encountering a wiring issue that prevented one customer from using Verizon's services, the staff's efforts were still appreciated. While the online customer support has faced some criticism for misinformation and a lack of accountability, the in-store experience has been consistently positive, with customers expressing their satisfaction and recommending the store to others.
It’s ok decent sized store however they don’t offer tech service at this location like the store on Steinway st in Astoria. Only good for accessories. I’ll stop short of recommending
April 2024
I visited the Austin street store on a couple of occasions in the last few weeks and was helped by Chris each time and he was extremely helpful and very professional and is definitely an asset to the company
March 2024
Stopped in on a weekend and Damion C walked me through adding an email address (I was stuck in setting up a phone). He had unbelievable patience and spent over a half hour with me. I couldn’t be any happier with the customer service he provided. I am extremely happy with my experience.
