Best Wireless is a Verizon Authorized Retailer with multiple locations. Reviews consistently highlight excellent customer service, with staff described as very nice, polite, helpful, professional, knowledgeable, and patient. Employees frequently go above and beyond and the extra mile to assist customers, explaining technical aspects, helping with family plans, and setting up new devices by transferring apps and showing how to use them. Customers report being very satisfied and impressed, noting the availability of appointments and support staff. Many are long-time customers who feel glad to renew their service and would recommend this store for its amazing job and service with a smile.