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“I recently had a superb experience at this Chase Bank location, and I can confidently give it a five-star rating. I visited the branch with the intention of creating a checking and savings account using a coupon code. The process was seamless, thanks to the exceptional service provided by the banker, Kevin Toscano. He not only assisted me efficiently but also made the entire account-opening experience quick and hassle-free. I appreciate the professionalism and excellent service at this Chase Bank location. Five stars for the outstanding support, particularly thanks to Kevin Toscano!”
“Worst bank, customers service is very bad, they are very nasty with the clients, and never available to help, is a very bad bank ,maybe in another bank , but the one in Franklin square is bad”
8:30AM - 2PM
1010 Hempstead Turnpike, Franklin Square
Banks
9AM - 2PM
648 Hempstead Turnpike, Franklin Square
Banks
“After two weeks of traveling & a bachelorette party, I inevitably had my card flagged for fraud. Although the person I spoke with from corporate JOVIA Customer service was as useful as a fork in a bowl of soup, the staff at Jovia Financial Credit Union in Franklin Square are outstanding. I was very fortunate to be helped by Albert. As anyone can imagine, when you’re account is locked and bills need to be paid it can be extremely frustrating. Albert greeted me with a soft tone & nice smile. Within minutes everything was rectified… something that the guy on the phone said was impossible for another 5 days. I’m a big believer in giving credit when credit is due. Albert definitely deserves the recognition for being a valuable assets to this branch.”
“I have had nothing but incredible service here!
This branch goes above and beyond!
All the tellers and Michael branch manager are WONDERFUL ⭐️⭐️⭐️⭐️⭐️”
“As there is many commercial banks out there I have found that Webster still believes in the small bank feel . I have been baking with them for since February this year and have to say that when I walk in to the banking center I am always greeted by name you don’t get at big banks your just a number. They know there products and service very well and offer you what you need and nothing more. If there are issues there willing to sit with you and make things right
I would recommend this bank to all my family and friends for a good banking experience.”
“I've come to this bank for several years and the tellers are always so polite. I've had several banking plans set up for me which worked out well. Keep up the great work.”
“All the employees are very polite and willing to help - customers should understand if they wait longer than 2 minutes because these employees are doing their best to give prefect 10 service to each and every person.”
“I have been visiting this location since I have moved to valley stream , Jane is just amazing! We went to make a joint account the way we were treated by Jane was professional, friendly. Thanks Jane.”
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“The people I worked with were very friendly. We were working with Andre Aliance and he was incredibly nice to us as we set up a checking account for my son. He was very patient and was willing to explain anything and answer any questions we had. He taught my son how his checking account worked and gave demonstrations and insightful information.”