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9AM - 5PM
648 Hempstead Turnpike, Franklin Square
Banks
“Deborah was amazing! She corrected everything that the previous representative had done incorrectly. She also went above and beyond in advising me on how to ensure I would not have any other issues. She did so with grace, compassion, and efficiency, as well as with a beautiful smile and friendliness. It made me want to refer everyone I know to her.”
“I recently had a superb experience at this Chase Bank location, and I can confidently give it a five-star rating. I visited the branch with the intention of creating a checking and savings account using a coupon code. The process was seamless, thanks to the exceptional service provided by the banker, Kevin Toscano. He not only assisted me efficiently but also made the entire account-opening experience quick and hassle-free. I appreciate the professionalism and excellent service at this Chase Bank location. Five stars for the outstanding support, particularly thanks to Kevin Toscano!”
“Worst bank, customers service is very bad, they are very nasty with the clients, and never available to help, is a very bad bank ,maybe in another bank , but the one in Franklin square is bad”
8:30AM - 5PM
1010 Hempstead Turnpike, Franklin Square
Banks
“Ample parking in the rear. Very clean and pleasant environment. Very friendly staff, everyone was very polite and greet us every time we are in there. 5 stars all around!”
“I have had nothing but incredible service here!
This branch goes above and beyond!
All the tellers and Michael branch manager are WONDERFUL ⭐️⭐️⭐️⭐️⭐️”
“I've come to this bank for several years and the tellers are always so polite. I've had several banking plans set up for me which worked out well. Keep up the great work.”
“All the employees are very polite and willing to help - customers should understand if they wait longer than 2 minutes because these employees are doing their best to give prefect 10 service to each and every person.”
“I have been visiting this location since I have moved to valley stream , Jane is just amazing! We went to make a joint account the way we were treated by Jane was professional, friendly. Thanks Jane.”
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“The people I worked with were very friendly. We were working with Andre Aliance and he was incredibly nice to us as we set up a checking account for my son. He was very patient and was willing to explain anything and answer any questions we had. He taught my son how his checking account worked and gave demonstrations and insightful information.”