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9AM - 2PM
648 Hempstead Turnpike, Franklin Square
Banks
“Deborah was amazing! She corrected everything that the previous representative had done incorrectly. She also went above and beyond in advising me on how to ensure I would not have any other issues. She did so with grace, compassion, and efficiency, as well as with a beautiful smile and friendliness. It made me want to refer everyone I know to her.”
“Worst bank, customers service is very bad, they are very nasty with the clients, and never available to help, is a very bad bank ,maybe in another bank , but the one in Franklin square is bad”
“Ample parking in the rear. Very clean and pleasant environment. Very friendly staff, everyone was very polite and greet us every time we are in there. 5 stars all around!”
“I recently had a superb experience at this Chase Bank location, and I can confidently give it a five-star rating. I visited the branch with the intention of creating a checking and savings account using a coupon code. The process was seamless, thanks to the exceptional service provided by the banker, Kevin Toscano. He not only assisted me efficiently but also made the entire account-opening experience quick and hassle-free. I appreciate the professionalism and excellent service at this Chase Bank location. Five stars for the outstanding support, particularly thanks to Kevin Toscano!”
“I've come to this bank for several years and the tellers are always so polite. I've had several banking plans set up for me which worked out well. Keep up the great work.”
“I have had nothing but incredible service here!
This branch goes above and beyond!
All the tellers and Michael branch manager are WONDERFUL ⭐️⭐️⭐️⭐️⭐️”
“All the employees are very polite and willing to help - customers should understand if they wait longer than 2 minutes because these employees are doing their best to give prefect 10 service to each and every person.”
“Hidden gem!
There are no tellers (there is an ATM) but this is not a center for daily banking.....it's the place to go to handle your bigger banking business and get the best customer service ever. The staff are attentive, clear, friendly problem-solvers.....the type who keep you with a brand because they're part of the value.
Further from my house but completely worth the extra 8mins of driving.
The place is also spacious and kept clean. So glad my husband found it!”
“I have been visiting this location since I have moved to valley stream , Jane is just amazing! We went to make a joint account the way we were treated by Jane was professional, friendly. Thanks Jane.”
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“Went to Bank for the quick wire transaction. Gladys wilds took care of it in no time. Normally they take a while for wire for some reason. Definitely had a good experience this time. Keep the good work guys.”