Jovia Financial Credit Union, a local financial institution, has earned positive reviews from its customers. The staff at the Franklin Square branch, particularly Albert, have been praised for their outstanding customer service. Customers have highlighted the employees' friendly demeanor, patience, and ability to resolve issues efficiently. Georgia, a mobile office employee in Uniondale, has also been commended for her professionalism and helpfulness, with one customer suggesting she deserves a promotion. Additionally, the credit union's ATM services, including a $5 withdrawal option, have been appreciated by customers. Overall, Jovia Financial Credit Union seems to provide a positive banking experience, with a focus on customer satisfaction and support.
I was disappointed to discover the ATM was not an All point ATM
March 2022
I'm giving this place 5 star solely on a $5 option on an ATM. I needed more on my withdrawal but the respect of the option is worth a salute.
February 2022
I was in quite a rush with lots going on, and needed to make a quick deposit. Thanks to Rachel, who walked me through the process of using the ATM to deposit a check. She was really patient with me, and I appreciated her calming words and eagerness to help. Perfect example of customer service at its finest!
