“A massive thank you to @alexanderpuesan for holding my hand through my first big-girl purchase. He told me, “I’ll handle everything from start to finish” He was extremely helpful and the customer service was out of this world, he was able to get me the best rates possible with my credit. I saved myself so much stress and he really delivered.. literally to my door, all the way from New York! I am extremely thankful for Carzoom and would work with them again!
Shoutout to @carzoomautogroup for making this dream come true. ?️⚡️”
8:30AM - 6PM
129-14 Hillside Ave., Richmond Hill
Car Rental
“Solid spot to get body work done with reasonable pricing/explanation. I shopped around and although they weren’t the cheapest, they weren’t the most expensive either. Matt took the time to explain the process of what they would do for my vehicle during my quote which was greatly appreciated. They did a fantastic job on my bumper. It’s like nothing ever happened! Highly recommended and will go again as needed.”
“Overall Great Experience!
Auto repair experience:
I got my car back in beautiful condition. They detailed the entire inside and outside of my car and did my repairs. I inspected my cars exterior and everything looked visibly good. The only minor thing I did notice is the driver sides bumper where I was hit was a tiny bit lifted up but not dramatically. I opened up the hood of the car and it was beautiful. They cleaned everything so well I thought they put a brand new engine in; even topped off my fluids. As for the driving with it. It drove beautiful. It felt more powerful than before and the braking even got better (though I didn’t get those repaired, maybe they threw it in, no idea).
Customer service experience:
The guy who helped me with my auto repair was John. John went above and beyond! to assist me. On an unfortunate night, the front of my car was hit by a driver. I had to find a shop own my own to bring my car to. I found All City Auto Body & Towing through a google search. Ironically I later came to realize I already go to their parent company All City Tire & Auto, and I always had a good experience with their tire shop so it makes sense that I’d have a good experience with their auto body shop. John assisted me by breaking down everything the insurance papers estimate said and told me every procedure one by one. He would call regularly to update me on my car’s progress. A huge thing for me, he was very honest throughout the entire process. Many auto shops like to gip their customers, especially if female, but this shop has nothing but people with integrity. John helped me land an amazing discount because of my circumstances. He was extremely compassionate. John called the insurance company on my behalf to speak to them in regards to my case to make sure all my repairs were covered. Not only that, but John also remembered the most mundane details I told him about my own life and that meant a lot to me. He actually cared about his customer. He even told his boss about my circumstances and got an even better deal for me. It was amazing. I cried so much with John for helping me. I thanked his boss tremendously for his kindness also.
Do I recommend?:
I highly recommend this place to everyone. You will be treated with compassion, honesty, kindness, and people who actually enjoy their job.
I have inserted photos of my before and after for anyone interested.”
“The owner or manager of this place is a very good person, and very helpful to everyone that works at this company. very efficient and affective when some situations of mechanical of theirs vehicles happened.
Another thing that i like it is that there is actually all races and ethnicities working as drivers....oh! to get a car from here he is not asking for a big list of requirements”
“This my first of what will be many more rentals from National Car Rental. The experience was fantastic and picking up a car could not have been smoother. The staff member that helped me was incredibly courteous, efficient and professional!”
“I love this rental company. The process is easy on getting car rentals the same day and I like that BSD Tree takes Debit cards. They always answer the phone and answer questions if you have any concerns. I would highly recommend this company to anyone looking for affordable rental!”
“Akbar was so wonderful. He treated me very well even congratulated me on my birthday and gave me a wonderful price on the rental car and he’s such a great worker that he remembered me from when I came here in 2023. I’m so happy that the company keeps great workers.”
“I’ve rented from Empire Car Rental multiple times and each time was great. Fast service getting you in your car and the people are pleasant and friendly. Morales checked the car out for me on my last rental and did a wonderful job. You are lucky if you get him and he is very friendly and pleasure to talk to. Makes the experience easy. I will definitely continue to rent from them and recommend them to anyone . Thank you Empire”
“Had a fantastic experience with Ron! This was the 3rd place I tried to rent a car and I’m thankful the other 2 did not work out !! I won’t go anywhere else!! Definitely recommend this place! Super affordable”
9:30AM - 6:30PM
4319 Van Dam St, Queens
Car Rental
“This place does miracles! My credit wasn't great but they helped get the Escalada I've always wanted! Customer service was amazing and they delivered the car to me! Very happy.”
9AM - 5PM
35-33 93rd St, Queens
Car Rental
“Hands on Customer service, great prices, and reliable vehicles. I've rented from other companies before and none could compare to this company. Is the attention to detail for me, and to get into a clean vehicle, fresh outta service was a breath of fresh air. This is how the TLC rental business should be. Thank you to Xavier and Eric for helping me get back on the road much appreciated.”
“Greetings, I would like to rent a vehicle with a TLC license plate but I have only had a license here in New York for 2 months. Could I apply even if I pay extra for the insurance company?”
“I return my car here. Process of returning a car is not as fast is normal Hertz returns at seen. Also the location is too far from the airport so you better plan at least 15 minutes for the ride to the airport. There are shuttle services to the airport so nothing to worry about there.”
“I recently returned a rental car at JFK Airport with Alamo, and I was very impressed with the service provided by Zyaire, the customer representative. He offered exceptional customer service, making the process smooth and efficient. Zyaire checked the vehicle quickly and thoroughly, all while maintaining a friendly demeanor and a constant smile. His professionalism and positive attitude made a great impression.
I’m very happy with Alamo Car Rental. They gave me what they promised. The service was really good, the car was clean, and they didn’t waste any time both in Washington DC and upon return at JFK Airport. Thank you, Zyaire, for the excellent service!”
5AM - 10:30PM
600 E Fordham Rd, Bronx
Car Rental
“Ray and Eugene was very professional. They helped me with the correct truck size and where and where I couldn’t drive the truck since it’s a commercial vehicle Ray is very funny he should have been a comedian. He had me laughing at the seems. Eugene was he straight man. Super serious but efficient. He showed me the after hours drop off and where to fill up the truck. They make an awesome team. Truck was clean and had all the charging ports I needed to charge my devices. I will only rent from them. Budget the only truck rental people should rent from. Especially from the fordham location”
“rented a LaGuardia and the team there were truly amazing.. Anthony who helped us personally was so friendly.. this location was for sure a shining star in the Enterprise system”
“Special thanks to Empire of the Bronx for providing the rental of a 15-passenger van for my VanGo Transportation Services during the Total Force Athletics Youth Sports Outing to the Barclays Center. The van was comfortable and clean, and the attention to detail from the staff was outstanding. They truly live up to their name! We will make our next rental with them.”
“I rent a lot from this site, and also the one on EmpireBlvd. Both sites have extremely friendly and helpful staff. Ronald Delio Rodriguez is one of my favorite staff members, he is always looking out for good rental prices. Thank you!!
Morgan Peters, Valentin, and all the new staff @Canarsie are amazing!!”
“Used for furniture deliveries in Queens. High roof handled tall boxes, and side doors made loading simple. Daily rate beat U-Haul prices. Office stayed open late when my flight was delayed—appreciated the flexibility.”
“Enterprise is generally good because the rates are excellent. My only issue is the excessive hold that they put on your credit card if you're local. Specifically at the JFK airport, but I guess that has to do with the fees that goes along with renting from an airport. In the end the excessive charge actually outweighs the fact that their rates are generally less expensive then their competitors. The return process is smooth when it goes right. Keep in mind when dealing with outside travel companies like Expedia, Priceline and Hotwire, additional fees are not taken into consideration so always contact the rental car agency to find out what the actual charges are, which is really not that much more. To note there was damage in the van I rented but they made me comfortable driving ot because i was immediately told about it and it was notes in their books. That means that they really pay attention to details. I was also shown how to drop and lower the seats, so I could get full use of the room inside of the mini-van. Now that's patience! Those guys are great at the JFK location. Upon my return, I had an incident with one of the rental car return agents. There were three at the JFK location and the tall dark-skinned afro-caribbean or African American agent was extremely rude. As an African-American myself, he's an embarrassment. I won't go into details, but regardless of your race, ethnicity and religion, try to avoid him if you can with any conversation. If you need details about your rental and need to conduct business because he's just a total idiot and UNHINGED just talk to another return agent. I frequent the airport often and I guess he didn't realize, who he was actually speaking to, because I understood and understand the entire return process. I used to work for Hertz Car Rental. I've never experienced anything like it in the 30 years I've been renting cars here and internationally. I did speak to management, and hopefully they will pull him to the side and make him realize that jobs nowadays are very valuable. I'm putting this in the review because we have a lot of people coming into the airport and they do not need to be subjected to a rude rental car return agent. Airports can be harrowing enough. The other rental car return agents on the property where extremely helpful and terrific as well as the agents at JFK's front desk. I would like to say thank you to the Enterprise Team for making my rental pleasant when I picked up. The return should have been more smooth but I do not blame the location, and they should not have to apologize for a rude employee.”
“From the 2023 Highlander What arose was not only friendship but also trust. I wish the Times Automobile Dealership a prosperous and stable future! May Sister Kong’s talent and beauty coexist, with unlimited vitality and passion!”
Open 24 hours
4708 30th St, Queens
Car Rental
“I love Courier. I’ve been renting from them for fifteen years for my small business and the vehicles and customer service have always been great. This morning I had a small issue with my last bill and I called up and they resolved it immediately. A bright spot in NYC vehicle rental.”
“It's a good thing that BMW models in particular are rented out. Unfortunately, the service at the counter when picking up was very bad and unfriendly. I think they also tried to sell unnecessary extras. The car was ok, had a lot of scratches, but they were all documented, which was easy to understand on the smartphone. The return was great! I also thought the price was okay.”
“Dream drive is a great company to rent cars from. I’ve been with them for 3 years now and they has always treated me with respect. They helped me during covid times by lowering the rent and has always helped and backed me during problems as well. Highly recommended to anybody looking to rent tlc vehicles. 100%”
“Bryan's Auto is a very professional and caring place of business. They are honest and trustworthy and provide great services. They are not out to rip you off like some of the other establishments I've been to. They are willing to work with you and make you feel comfortable returning as necessary. This was my second time doing business with them, as I was recommended by my niece. I will continue to do business with them in the future. They are truly a blessing and definitely Heaven sent. Humanity and wholesome people still exist. Angels on Earth. God bless and thanks again.”
“Chris and Mateo were incredibly helpful. We ran into some inconvenient hiccups with moving and the original truck, and they both went above and beyond the make sure our needs were accommodated and our move is comfortable. Would highly recommend this location to anyone looking to move sometime soon.”
“Everything was super easy to rent a vehicle for a few days at LaGuardia Airport. The rental car location is off Airport about 10-15 min... The car was a brand new Camery, it was super clean the shuttle bus was right there. Would definitely rent here again!”
Open 24 hours
5102 21st St, Queens
Car Rental
“We have used this service for Christmas event in New York City. It was a so perfect, that we had over a 1000 guest and they did everything. It was very much organized All the bus's, sprinters and SUV's and Mercedes-Benz. It was amazing and thank you to John you made this happendIt was amazing we Appreciate it at your service.”
“I had the pleasure of experiencing Carlos’ exceptional service, and I can’t recommend him enough! From start to finish, he was attentive, professional, and went above and beyond to ensure everything was perfect. His attention to detail and genuine care for his customers is rare to find. If you’re looking for top-notch service, Carlos is your guy. Thank you for making my experience unforgettable!”