Lululemon is a popular athletic apparel store founded in Vancouver, BC in 1998. Originally sharing space with a yoga studio, it has grown into a global brand known for its technical yoga, running, and workout clothing. The company’s mission is to help people live longer, healthier, and more fun lives through high-quality athletic wear. Each store has strong ties to its local community and aims to create a welcoming environment for shoppers. Customer experiences at lululemon are generally very positive. Many customers praise the friendly and attentive staff, noting that employees go out of their way to acknowledge and assist shoppers. Staff members are often described as accommodating, honest, and knowledgeable, providing great advice and making shopping comfortable and enjoyable. Visitors appreciate the top-tier customer service, with some mentioning that staff members make extra effort to ensure a pleasant experience, even when items are not in stock. However, some customers have faced challenges, such as difficulty with stock availability or feeling uncomfortable due to staff’s tone. Despite this, overall impressions are favorable, with many expressing loyalty and excitement to return. The store’s focus on community and excellent service helps make lululemon a trusted destination for athletic apparel.
An honest, refreshing step up from Alo in the same mall. After my horrible experience there, I came to Lululemon to see if the fashion industry really was just made up of stuck up teenage girl retail workers. Fortunately, I was proven wrong. Every employee I met here today dazzled me. Alo please do better.
August 2025
The New store and staff are amazing. You cant go into a retail store these days and be acknowledged by anyone, however everyone at This location did. Customer Service was top tier.
June 2025
They might not really have what you want in stock... however the staff is very friendly and makes you feel comfortable shopping.
