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6:45AM - 12:30PM
950 Franklin Avenue Ste 100, Garden City
Sporting Goods
“Came in for a return and end up doing an exchange instead. The man with long hair and a beard - didn’t catch his name was incredibly helpful and was very patient with me. This was my second time shopping at famous footwear and the customer service has been great!”
“My son is just starting lacrosse, and the three workers who were there today couldn’t have been nicer. All were college lacrosse players and were very knowledgeable. They didn’t try to oversell and took the time with my son to see what was best for him. They taped his stick for him and explained basics. I’m sure bigger sports stores wouldn’t have given us this personalized attention nor would they have had the specific expertise. Thanks!!”
“As a guy shopping here is a breeze, the staff is so helpful and their guidance helps a lot when decisions just can't be made even if you know exactly what you're shopping for.”
“Went to store 308137 Roosevelt Field Mall ran into an employee by the name of Destinie H. Extremely helpful and knowledgeable. Stayed with me with from beginning to end until I was able to find what I wanted. The employees over here are super helpful. I never felt alone. I was approached by at least two other employees while I wait for my sneakers. This is a rear find in today’s world of retail.”
“They had a good selection of hats available when the wife I visited. We were in search of 2 yankkes hats since we were attending the game later that day. The location was convenient, right inside the mall. They must have had about 30 different versions on Yankee hats on display. Both the wife and I purchased one. The only downside we experienced was the lack of customer service. It felt like we were bothering the guy who was working when we asked a question.”
“I came in with my son unsure of what to surprise him with for his birthday, and well of course he had more than a few ideas of what he wanted, so we we were conflicted. Crystal was such an amazing help and stayed with us weighing out the pros and cons of each shoe. We left with the best basketball shoes possible for my son and the widest smile i’ve seen since he purchased the new call of duty that released. Thank you endlessly Crystal you truly made our experience worth it !!!”
“I was greeted at the store and helped by Natalie! She was awesome and extremely helpful and took her time to explain the products and how to work the application for future purchases. Thank you for being awesome and a great help:)”
“Employees super helpful , very nice .i went around 12 afternoon to get the Japan goalie jersey. So glad i was able to try on store because I size down two side and got the medium. Experience super chill ? shout out to dude with glasses super chill”
“Kiana in the fitting room was amazing! Super sweet and helpful with getting me a bunch of stuff in Candy Cloud, my new favorite color. I can’t wait for my next run in my new running vest.”
“I had a great experience at this Dick’s Sporting Goods location on August 24 at approximately 4:53 p.m., thanks to Justin, who assisted me at checkout. I had several questions about the Nike products I was purchasing, and he was incredibly helpful, knowledgeable, patient, and personable. Justin provided outstanding customer service and deserves to be recognized. He is a wonderful representative of this store, and I really appreciated his help!”
“Outstanding Customer Service at JD – Roosevelt Field Mall
This was my first time shopping at the JD store in Roosevelt Field Mall, and despite how extremely packed it was with the Christmas rush, the experience was truly amazing thanks to two incredible associates, Elisee and James.
I was shopping with my two toddlers who were understandably going a little crazy, and both Elisee and James jumped right in to help without hesitation. They were patient, kind, and genuinely supportive during a very hectic moment. Even though the store didn’t have my son’s size available, they went above and beyond by arranging to have the shoes shipped directly to my home.
I usually don’t leave reviews, but their level of professionalism, compassion, and customer care really stood out and deserved recognition. JD is very lucky to have associates like Elisee and James—they turned what could have been a stressful shopping trip into a positive experience. Thank you both for your help and kindness!”
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“Had a great first class at CBGC! Jayson is an awesome instructor and all the other employees are super kind and helpful. Highly recommend trying out a class at this location!”