ZARA is a popular shopping destination known for its stylish clothing and helpful staff. Many customers praise the exceptional customer service, specifically highlighting the assistance they received from a staff member named Keisy, who went above and beyond to help shoppers find the right sizes and options with a positive attitude. Another customer mentioned a manager named Yorlen B, who displayed patience and professionalism while resolving a receipt issue, reinforcing the store's commitment to excellent service. However, not all experiences at ZARA have been positive. A customer shared a troubling incident in the fitting room, where their privacy was violated when someone unexpectedly entered without apology. This incident raised concerns about the store's fitting room policies and the handling of such situations, leading to disappointment and frustration. Overall, while ZARA is appreciated for its fashionable offerings and helpful employees, the store must address serious customer concerns regarding privacy and safety to maintain a positive shopping environment.
Unfortunately not like the ones in the city , this one have less options
June 2026
Ilene from Zara‘s at Roosevelt Field was absolutely amazing!!! She was very patient, professional, knowledgeable, and most of all helpful. She helped me retrieve my receipt. So happy she was able to help me because it was a very stressful process!!
June 2026
Customer service is unmatched or maybe I was just too lucky the other day either way I enjoyed the experience
