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“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“had such a great experience with Outside the Box Shipping! The service always fast, reliable, and super professional from start to finish. The staff are always friendly and helpful. Thank you for going above and beyond!”
“Excellent service all the time from bibi she always help me out in printing my labels to get my drops off done for UPS FEDEX ETC she’s very polite and professional her skill is amazing keep her here, I love this location plus I love seeing her her too. Highly recommended.”
“I had an excellent experience at this UPS Store thanks to James. He was extremely professional, friendly, and went above and beyond to help me with my shipment. James patiently answered all my questions, made sure everything was packed securely, and completed the process quickly and efficiently. His positive attitude and outstanding customer service really stood out. Highly recommend this location and especially James for anyone who needs reliable service!”
“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
“This place is amazing and the staff are incredibly helpful and lovely. I’ve been coming here since they opened for all my printing, shipping, faxing, scanning and miscellaneous projects. Yes, you’ll pay a little more, but the service will be wonderful and it beats the post office any day.”
“I always have a great experience at this UPS/FedEx drop-off location. The two guys who work here are consistently friendly, helpful, and genuinely pleasant to deal with. They’re patient, professional, and make the process quick and easy every time, even when it’s busy. Customer service like this really stands out and keeps me coming back. Keep up the good work, Avinash and Alameen.”
“Friendly and efficient service with everything I needed in one place. The staff were helpful, the process was quick, and my package was handled with care. A reliable postal service store I’d happily use again.”
“Kind, competent resourceful team who takes great care of the neighborhood. Been shipping with them for decades and just couldn't say more good things. My mom asks me to save packages for when she visits from Michigan so she has an excuse to pop in and chat with the guys. Kings of Cobble Hill for sure!”
“Don't know how they found the most pleasant people in Brooklyn and convinced them to work here, but the most pleasant people in Brooklyn work in this shop. They're super fast, exceedingly lovely, and seem to care about service and getting your packages where you need them as quickly as you need them there. I love them all and feel lucky to live in such close proximity to this business.”
“I don’t usually write reviews, but this spot definitely deserves one. I affectionately call this place “the community post office”. Everyone who works there is so wonderful and helpful and happy. There’s always a bunch of people there and the vibes are always immaculate. I genuinely love coming in here as a weekly stop for my small business. Somehow this little shipping center makes me feel more connected to my community every time i pop in.”
“Always come here for quick service ! The staff is always nice and friendly and are always quick to answer any questions I have 10/10
Experience overall !”
10AM - 4PM
1820 Avenue M, Brooklyn
Mailbox Centers
“**Neighborhood shipping and packing facility*** always seems busy. They do some and not all of what the postal service does. I come here to get my pages printed, or faxed. Staff is always pleasant, and friendly.”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
“Place is awesome. Easy to find parking. The guys who work there are all smart, patient and wiling to help. I ship packages overseas almost weekly and the rates,help and service are exceptional. Would definitely definitely recommend”
“I received a very friendly and helpful customer service at the store. Great service at the store!
My only regret is that FedEx has scheduled to deliver my package later than I expected. That would make my whole purpose for paying over $200 to ship my very time sensitive package all worthless. I pray that the delivery date changes to at least 2 days earlier. That would mean the world to me.
I have returned to give FedEx a thumbs up ? for an excellent delivery service. Since my last post, FedEx delivered my very time sensitive package two days earlier than previously scheduled. That made all the difference for me.
THANK YOU FEDEX!!!
I will forever relie on your service!”
“Two staff members, Edward and Nay, were very patient, carefully helped me resolve my issue, and proactively chose a more cost-effective option for me. This was very important to me. Overall, the experience was excellent, and I sincerely appreciate their help.”
“Everyone there is very nice , very helpful and very efficient at their job!! My packages are always delivered and handled with care. I recommend using them for all postal needs”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
“Top notch service every time. Also, they handle UPS, FedEx, USPS - you name it. AND they take passport photos! The staff is patient and kind, even tho I have witnessed first hand customers being total jerks and treating them horribly. In spite of how they are treated, they are kind and patient anyway. This is a local business that we need to STAY in business!!!
oh yeah - one more thing - jerky entitled customers .... be kind. Their job is hard.”
“Can’t tell you how many times I’ve been here since I moved to the neighborhood. Yes, sometimes there’s a line but the workers are SO helpful and kind, considering the stuff they probably have to put up with every day! :)”
“Incredible and friendly service, very attentive. I highly recommend this place, especially for their printing services, which are way better than FedEx's prepaid printers.”
“Pegasus has changed my relationship with shipping. I used to dread shipping packages but Pegasus makes it an easy and enjoyable experience. Their team is friendly, helpful, and efficient and I feel at ease knowing I can rely on them for my shipping and returns. Thank you Pegasus team!”
“I just came here to print a few things and the staff Juan was incredibly nice and helpful!!! Such a great service. I had 0 difficulties and he would come every minute to check in if everything is okay or if I needed help. Definitely coming back here!”
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“Efficient and super-friendly staff. My go to place for packages. Today I had to resend a document package because I had forgotten to sign a document and the nice guy at the desk gave me a discount on the re-send. He also proactively monitors overnight package progress to make sure there are no issues. That is what I call professional service!”
10AM - 6PM
1923 McDonald Ave, Brooklyn
Mailbox Centers
“I had a positive drop-off experience today. There was an older gentleman being helped ahead of me and the other gentleman on staff assisted me immediately. He advised me that to take a photo of my prepaid USPS order and that it would likely be sent out today. Thank you for the helpful, efficient, and attentive service!”
10AM - 6PM
1375 Coney Island Ave, Brooklyn
Mailbox Centers
“Meest is a very convenient and fast delivery service, with mostly good customer service. This location was the first to switch from paper forms to computer intake. The clerk (who was too modest to give his name) provided excellent service! Thank you, kind sir. Kudos to Postman Joe 11230, from now on my favorite drop-off.”
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“I have been going here for years. Ever since she had her place across the street from her present location. Everyone has been very helpful everytime I go there. And if someone is having a bad day. Who in this life or any other lifetime has not had a bad day. It's okay! If you wake up in the morning and the day not going right, take a step back and breath get your power back, you got to get that off your shoulder's. I love this place.
Jasiyah Sherrieff Bey”