Internet Service Providers near Goshen, NY

“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”

“The gentleman helping my mom and I out today was professional and cordial despite being the only staff member onsite and having multiple customers to help at once. Excellent customer service and well worth the visit ?”

“Tyrese was very polite and patient when it came to me making an irrational decision to upgrade my first generation Apple Watch. He explained every detail about the watch itself and the changes that would be made to my bill. Thank Tyrese for your GREAT customer service!!!”

“I was blessed today with the pleasure of meeting Daraly Crespo. The best customer service that I received in such a long time, she was very professional, knowledgeable, and friendly.Two thumbs up, ? ? Thank you for making my time worth it, Even after working overnight, and very tired, I was rejuvenated my your excellent service. Thanks again.”

“Transferred from Verizon to T-mobile today, which was made very easy working with Tom at the store at the Galleria in Middletown NY. He's courteous, kind and extremely helpful. Highly recommend him if you're looking to upgrade or change your existing phone!”

“I had a great experience at the Verizon store in Middletown thanks to Adrian, a senior manager. He resolved my account issues with patience and clear explanations. I highly recommend Adrian for his excellent service. Well done!”

“I picked up my new phone last week and had the pleasure of dealing with Carl for my transaction. He put me onto a promotion that helped save money on my internet and was extremely knowledgeable on the services.

The was also a trainee Jason there who was super friendly & surprisingly knowledgeable considering he is still in training! He also had some helpful tech tips that I appreciated outside of service questions I had!

Both Carl & Jason were both warm & friendly, & are assets to this location!”

“According to an associate I heard that they provide Excellent service and are an outstanding company. Speed and reliability are always there as long as you don't need to stream a show on more than one TV at the same time. Any provider can experience outages due to adverse weather conditions, motor vehicle accidents with utility poles, however, it is the rare company that actually communicates with their subscribers that separates them from the others. Unfortunately, the only communications are strictly limited to the company name. On April 6, 2021 when it was alleged that a happy employee cut the cables in Monroe, NY at 03:45 am the only information that was able to be extracted from Technical Support Repair representatives all day was that 457 customers lost internet service and 4 technicians were splicing the cables back together. When contacted throughout the day no one in any of the third world offshore countries that provide support for Frontier Communications was able to provide an Estimated Time of Resolution or how long it takes for a technician to repair service for one customer or how many customers' service was restored at any time when contacted throughout the day. There were actually representatives that weren't even aware of the major outage. Due to the Global Pandemic many people are forced to work from home and were dead in the water all day long. What is ironic is that Frontier Communication recently started to increase their internet monthly rates by $6.99 on phased basis so they don't lose all of their subscribers at once for an Internet Infrastructure Surcharge. They probably should have paid their technicians more so their subscribers wouldn't have lost a days pay, generated additional data storage billing by using their smartphones as wifi hotspots if they were able to do that. If you have other options, consider them.”