Internet Service Providers near Goshen, NY
11 locations found near Goshen
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1955 NY-17A, Goshen
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“I just wanted to say that on a busy day, like today the day after Christmas, the sole employee for the first few hours of store opening did a phenomenal job. Bethany, from what I observed and overheard while in line, is fairly new and was the only employee at the location for a few hours. Despite a long line she handled the situation with great composure and strong work ethic. Her attitude was pleasant as well. Bethany was not able to help me for what I came there for, but she still was able to point me in the right direction.”
Internet Service Providers
“Daraly and Ida were wonderful to work with. They made switching from Verizon easy. They explained everything, helped us find rebates and discounts and we're very personable. I will be coming here for the foreseeable future. Give these girls a raise”
Internet Service Providers
“Tyrese was very polite and patient when it came to me making an irrational decision to upgrade my first generation Apple Watch. He explained every detail about the watch itself and the changes that would be made to my bill. Thank Tyrese for your GREAT customer service!!!”
Internet Service Providers
“Transferred from Verizon to T-mobile today, which was made very easy working with Tom at the store at the Galleria in Middletown NY. He's courteous, kind and extremely helpful. Highly recommend him if you're looking to upgrade or change your existing phone!”
Internet Service Providers
“Having some issues with my iPhone 13 SIM card.Luck of the draw I got Franklin who was an expert at solving issues like mine.He had me fixed by activating the e-sim feature. This phone was on life support (SOS) mode whe I got there and in no time I was fixed and on my way out the door.”
Internet Service Providers
“The store was busy, but we were seen within q5 minutes of checking in. We were able to ask preliminary questions at check-in that they were happy to answer. When we were called, the associate was friendly and personable. He answered all our questions and was honest about our options.”
Internet Service Providers
“According to an associate I heard that they provide Excellent service and are an outstanding company. Speed and reliability are always there as long as you don't need to stream a show on more than one TV at the same time. Any provider can experience outages due to adverse weather conditions, motor vehicle accidents with utility poles, however, it is the rare company that actually communicates with their subscribers that separates them from the others. Unfortunately, the only communications are strictly limited to the company name. On April 6, 2021 when it was alleged that a happy employee cut the cables in Monroe, NY at 03:45 am the only information that was able to be extracted from Technical Support Repair representatives all day was that 457 customers lost internet service and 4 technicians were splicing the cables back together. When contacted throughout the day no one in any of the third world offshore countries that provide support for Frontier Communications was able to provide an Estimated Time of Resolution or how long it takes for a technician to repair service for one customer or how many customers' service was restored at any time when contacted throughout the day. There were actually representatives that weren't even aware of the major outage. Due to the Global Pandemic many people are forced to work from home and were dead in the water all day long. What is ironic is that Frontier Communication recently started to increase their internet monthly rates by $6.99 on phased basis so they don't lose all of their subscribers at once for an Internet Infrastructure Surcharge. They probably should have paid their technicians more so their subscribers wouldn't have lost a days pay, generated additional data storage billing by using their smartphones as wifi hotspots if they were able to do that. If you have other options, consider them.”
Internet Service Providers
“I went today to turn in a router and a DVR. I signed in and waited maybe 15 minutes or so. They were busy. The manager was helping also. She helped me and also gave me a new modem because mine was the original from when they installed it a long time ago. She was great and went over and above. Yes there is a wait but the representatives are taking time with the people that they are waiting on. Some have questions and some are upgrading phones or services and they take the time needed. I understand and when it’s my turn they do the same for me. They don’t rush you. I installed the new modem and everything is working so much better and faster.”
“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”