The Verizon store in Middletown provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews note the store can be busy, but customers are typically seen quickly. Associates are described as friendly, personable, honest, and expert at solving problems, including phone troubleshooting, data transfers, and activating new services. Staff are commended for their knowledge, professionalism, and calm service, helping customers with new phones, plans, and technical issues efficiently. The experience leaves customers satisfied and planning to return for future purchases.
Franklyn has been a pleasure to work with since Newburgh store. He is knowledgeable patient and fair. He always is transparent to help you find the best package possible. Thank you!!!
August 2026
Robert was awesome, very friendly and professional!
July 2026
Switched from Android to iphone. Kyle made the transition easy! He was knowledgeable and patient with my account and phone questions. He helped transfer my info., and although the place was busy, I didn’t feel “rushed out”. Highly recommend Kyle! He’s an asset to Verizon.
