The Verizon store in Middletown provides mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews note the store can be busy, but customers are typically seen quickly. Associates are described as friendly, personable, honest, and expert at solving problems, including phone troubleshooting, data transfers, and activating new services. Staff are commended for their knowledge, professionalism, and calm service, helping customers with new phones, plans, and technical issues efficiently. The experience leaves customers satisfied and planning to return for future purchases.
I came in because my phone was acting up and wasn't looking to get a new phone. However, Ranveer offered me a great promotion and I couldn't refuse so I took him to on the deal. Highly recommend coming to this store and working with Ranveer!
December 2025
The Verizon store in Middletown, NY was a pleasure to visit. The salesperson, Josh, was incredibly attentive, professional, and went above and beyond to make sure we got the best deal possible. Even though it was busy due to the holiday season everything went smoothly.If you want real customer service, go to Middletown,... read full comment
August 2025
Dealt with the Middletown store on August 5, 2025. Was greeted by Mr. Courtney Harvey. He was extremely respectful, professional, patient, helpful and kind. Would highly recommend working with him if you go to this store. Of note, his diction was superb.
