“Great customer service from Steve Banton!!
He was knowledgeable and patient!! After being frustrated on the phone with T-Mobile I just drove over to this store and was greeted, and helped with my situation flawlessly!!!
Thank you Steve!!”
“I picked up my new phone last week and had the pleasure of dealing with Carl for my transaction. He put me onto a promotion that helped save money on my internet and was extremely knowledgeable on the services.
The was also a trainee Jason there who was super friendly & surprisingly knowledgeable considering he is still in training! He also had some helpful tech tips that I appreciated outside of service questions I had!
Both Carl & Jason were both warm & friendly, & are assets to this location!”
“I had a great experience with Robert yesterday. My phone had a white screen and I thought all of my information might be lost, but he was able to access it and reassure me that everything was safely backed up. He took his time walking me through the process and was incredibly patient while helping me start setting up my new phone.
What really stood out was his willingness to go the extra mile—he suggested using another Apple device at home to access my backup, which ended up working perfectly. Thanks to his guidance, I was able to get everything transferred successfully.
I truly appreciate the time, effort, and care he put into helping me. Excellent customer service!”
“My husband and I had the pleasure of having Joseph DeCarlo assist us with transferring over a handful of lines to join T-Mobile. He’s very knowledgeable and good at what he does! The transition went very smoothly! We appreciate you Joe for making things easy and being so friendly & patient with us.”