New Country Lexus of Great Neck is a well-regarded dealership offering a wide selection of new Lexus vehicles and all makes and models of pre-owned cars, including L/Certified Pre-Owned Lexus models. The business features an award-winning staff, recognized with the Elite of Lexus Award. Customers have praised the courteous and efficient service from the staff, especially highlighting the professionalism and helpfulness of team members like Brien and James. Many reviews mention the pleasant atmosphere, with a comfortable waiting area and clear, detailed explanations provided for all vehicle inquiries. While some reviews noted minor issues with refreshments, the overall experience at New Country Lexus of Great Neck has been positive, with strong recommendations for both purchasing a vehicle and for service needs. The dealership's convenient location at 250 Northern Blvd in Great Neck, NY, makes it an accessible choice for customers.
I came for service and paid so much for it, but the wipers were not even checked. Also the next service I was told would be an expensive one..so why not tell all this in advance so we could have done the big service together. We were told After the service was done. This is not good.
January 2026
I went in for a vehicle recall and had a good overall experience.Even though my car is quite old. They were easy to communicate with, kept me updated by text, and responded quickly whenever I had questions. The staff was friendly and helpful, and the process was straightforward. I felt very comfortable leaving my car with... read full comment
January 2026
Always have a great experience Matthew the gentleman that took care of me was very efficient and professional got me out of there on time for my doctors appointment. Thank you, Lexus.
