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8:30AM - 5:30PM
101-09 103rd Ave, Ozone Park
Truck Rentals
8:30AM - 5:30PM
45 Hempstead Turnpike, West Hempstead
Truck Rentals
“Short & Sweet
⭐⭐⭐⭐⭐
Amazing experience! The staff went above and beyond to help me. Couldn't ask for better service.”
8:30AM - 5:30PM
119-24 Jamaica Ave, Queens
Truck Rentals
“Omg. What an amazing experience I had while trying to find the right storage space for my belongings. The facility manager Viv was patient, kind, and really went through all of the options with me. I was able to find a good size for my belongings . The customer service was great and i will recommend.”
“Great place and great service to rent very happy in the way Chris from New Hyde park and the location in Fordham in the Bronx took care of my rental it was a very fast and easy process I truly recommend this company very happy with the vehicle that was given”
“I had a great experience with Empire Rent A Car! Their administrative assistant, Maria, was an absolute pleasure to work with. She handled my issue quickly and efficiently, and her communication throughout the process was excellent. It’s always refreshing to deal with someone so professional and friendly. Highly recommend Empire Rent A Car—especially thanks to Maria for making everything so easy!”
“This was the experience I had renting a Van! We had some last minute changes for a trip with my church and needed a van last minute. I showed up first thing in the morning and Explained the whole to Gloria (She’s the best!) and even though there’s was nothing available on site she made a few calls and within minutes she was able to make it happen thanks to Gloria, Big Kevin and Cesar The Trip was a success and there’s wasn’t any delays I Recommend this Place 10/10 ?
I appreciate the crews hard work and service!
Definitely coming back!”
“Picking up my rental truck was so quick and efficient at this location. I had originally booked a rental at a different location but their location system was down so when they sent me to this location I was expecting bad news again. Gloria took the terrible experience I was having and turned it around quickly. She greeted my husband and I with smiles and explained the process thoroughly. I didn’t get the gentlemen’s name who gave us the truck but he was also very kind & explained the process throughly as well which we appreciated since having a previous problem with U-Haul. I will definitely be returning to this Penske location.”
“Starting with the online experience all the way through the rental agreement, pick up, and drop off, everything went smoothly and as well as expected. No surprises.”
“I recently went to Penske to pick up a car carrier, and I couldn’t be happier with the experience. The staff members were exceptionally helpful and professional from start to finish. They went above and beyond to ensure my rental was in perfect condition, taking the time to check every detail and make sure everything was safe for my trip.
Their dedication to customer service and attention to detail gave me peace of mind, knowing I could travel without any issues. If you’re looking for reliable equipment and a team that genuinely cares about your safety and satisfaction, I highly recommend Penske!”
“My brother had been to this place years ago this was because to rent a truck and drove back home to put a long table in the truck and then drove down to Maryland. The people there were friendly, kind and helpful.”
“Rented a U-Haul cargo van for a move & was not disappointed. The van was clean, had connection for my USB phone charger. The pick-up & drop off was easy & only required a cellphone to take pictures & do everything online. I rented it for 24hrs but only used it for a few & was pleasantly surprised of how easy the return was even after hours. I will definitely rent again!”
“Hello! This place has a great team. I liked the service and assistance of the staff. Especially Giacomo Dignoti helped with everything from the first call. I had a special order and he found it and made it. Clear, accessible, fast and professional!!!!! Thank you very much.”
“I called last minute because my husband and I had an issue with another company canceling on us last min and they were so accommodating, Connie helped me and she was so sweet she got me a rental near house she helped me book last minute over the phone she was so nice to me and so patient. Very nice company can’t wait to pick up the car tomorrow thank you Empire!”
“RORY IS AWESOME helped me out the most in a time of need. If u need a u-haul or rental car like I did, come here you will be beyond amazed with his professionalism and care. This is the one! They care for their customers and treat you the way they would want to be treated ? ❤️”
“Do not try to reserve online as it seems it means nothing and it's not related to inventory at each site. Call and reserve it so they can confirm they have the vehicle. I reserved online for another location and no one called me, I called in and they told me they don't even carry that model. Also note that they only take cash for rentals which is especially odd as they use cards for holds.
Aside from that, you basically get what you pay for. As others have mentioned the vans are not well maintained. Although I didn't have a problem mechanically, the radio didn't work and the interior was rougher than a Uhaul. It shifted kind of rough and you could tell the shocks were probably at the end of their life. But for what you pay, it's not a bad experience. I rented a Micro Mover and it was exactly what I needed and I saved gas as opposed to the larger vans that you'd rent from Uhaul or Home Depot.”
9:30AM - 4:30PM
99 E 2nd St, Mineola
Truck Rentals
“Mike was a huge help when the van we were loaned broke down! We had one of his vans in 45 minutes and we’re able to move our Daughter to Brooklyn. Great job Mike!”
“Hub truck is absolutely great !!! From our sales rep Jason to the svc manager William in Garden City. They always stop what they are doing to take care of our needs. Can’t ask for more than that!!!!!”
“I continue to go out of my way to rent from this location. In a world where service is hard to come by, Etna does superb job making a normally difficult process very easy.”
“Darlene is amazing! I needed a handicap accessible van last minute because my brother was coming into town. She helped me throughout the process. She’s very detailed and accommodating. The pricing was reasonable they could’ve charged me a lot more because it was last minute and they were very accommodating. I will be using them solely for my rentals going forward. Thank you JJB van rentals and a special thank you to Darlene!”
“Thank you for the amazing customer service. When I had a technical issue with my app, management from this location came up with a quick solution that allowed my rental to take place with out any issue. Thank you Vanessa for going above and beyond for my issue.”
“Friendly efficient service from my interaction with the 3 employees at 3 different times in my visit. Each were veryhelpful and went the extra mile with their help.”
“Very easy simple and affordable, after looking around making reservations, I just came here to pick up a 10’ for moving and it was an easy agreement milage 19.95 fee and optional insurance can’t go wrong also return instructions the staff worker from the shop was friendly”
“Jasmine made sure my experience was excellent! She found the newest model with a back-up camera! I had tried to rent online, but I was not successful. Jasmine csme out to assist. I was then on my way in 5 minutes. The truck was easy to drive and return. I will only rent from Drive Up New Rochelle when I am in NY!”
“Fast, courteous, knowledgeable service from Edna who assisted us with getting a truck after u-haul on Virginia Ave in White Plains screwed up our rental. Thank you for your great customer service!”
“Only reason for why i given this company a five star cuz of a manager at gunhill rd & allerton ave that not only polite, know how to greet people, break down details but he's a one man army machine where if it's ever busy he still make you feel that ur time n business is much appreciated . So the company in general got some decent prices but that fifth star belongs to manager Ray. I recommend the company in general but of the manager at that site in the Bronx i advise you to experience the service first hand.”
8:30AM - 4PM
2195 New England Thruway, Bronx
Truck Rentals
“The dealer was helpful and courteous. The address location could more specific to the exact area of where to go; pickup location and meeting place are different.”
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“Maya was excellent very informative you should have a train you employees she explained the agreement took the time to go through the agreement what you didn't understand she asked and she was so helpful customer service excellen”