AutoZone Auto Parts on West Ridge Rd in Greece, NY, stands out for its exceptional customer service and knowledgeable staff. Customers consistently mention helpful employees who go above and beyond to assist them. For example, David helped a customer with windshield wipers during snowy weather, demonstrating a friendly and pleasant attitude. Another customer praised a younger employee who provided thorough assistance in finding a fuse and even helped with part replacement. John K received high marks for his friendly and attentive service while checking a car battery, efficiently explaining replacement options and completing the task quickly. Kimberly also impressed a customer by diagnosing the need for a new alternator and proactively contacting multiple auto shops to secure a timely appointment. Overall, AutoZone in Greece, NY, is recognized for its great attitude, expertise, and commitment to customer satisfaction, making it a go-to destination for auto parts and services.
Would like to say that an employee at the Ridge Rd W branch of Auto Zone went beyond help in brutally cold weather. John Koziol was polite, courteous, professional and helpful in regards to a problem with the windshield blades on my car - he is an excellent employee and should be rewarded. Thank you John!
January 2026
Mr. Jose Vega is such a sweetheart he was patient, professional, understanding. He got my windshield wiper fluid and put it in for me! He’s amazing. We need more people who are PATIENT WITH WOMEN!!!!!!
December 2025
Well stocked inventory, very neat and accessible store layout with professional helpful staff.
