1112 NY-12, Greene NY 13778
“I needed a caliper for my car, and I was able to find one there at Volo's. The big box stores wanted $114 for one, while Volo's Napa had one for $103, and on top of that, I was able to get another $20 off by ordering it online. I called the store to make sure they had the part in stock and it was the correct one for my car, and Beth assured me it was. I sarcastically asked if they delivered, because I was in a bind with my car on jack stands needing a caliper. Beth said that their driver was actually getting ready to deliver parts to a garage next to where I live and she would have him drop it off! I could not believe that they would go above and beyond like this. When the driver showed up at my house with the part I was overwhelmed with a sense of extreme gratitude. I know it's not something they do everyday, but this just goes to show how amazing their customer service is! A local business that actually cares for their customers. From now on I will be using Volo's NAPA in Greene. Huge shout out to Beth and her team! Thank you just isn't enough!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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