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10AM - 8PM
13 Front St, Hempstead
Mobile Phones
“I upgraded my phone with Verizon, Barry is the rep that help me the transaction was smooth and easy with ni complications. He explained all my options and never rush me to anything as per other reps,he help choose the right plan and trade in that makes sense..I will definitely recommend friends and family...”
“They helped me out alot to help me recycle a phone with a expanding battery. They where also very respectful over the phone and in person. Highly recommend this place.”
“Maribel is with out a doubt the most knowledgeable customer friendly professional I have ever experienced. It’s because of her I will continue to stay with Verizon and tell everyone why she really makes the difference.”
“I just completed my transaction with Rizz and he was just awesome.
Super chilled and got me and my friends setup with new lines with new tablets and all the accessories. We had a ton of questions but Rizz handled everything perfectly and calmly. I really appreciate the service in this store.”
“From start to finish my interaction was smooth and easy. Options were offered and I took the best one available for me. He was very professional and patient, great experience.”
9:30AM - 8PM
1596 Union Tpke, New Hyde Park
Mobile Phones
“Fantastic service very professional. Gil is so courteous and helpful. He knows what he’s doing in such a pleasure to come to the store because of the customer service.”
“Excellent Service in the Garden City Location. Chris was extremely Pleasant to work with! Very knowledgeable helped me with my account. Set up our new phones and found ways for me to save money on both my FiOS and wireless! thank you very much.”
“Hands down, the Best Verizon store!!! Everyone here is so knowledgeable and patient. Sam is outstanding! He went above and beyond to try and fix an issue with my phone.”
“Kumar was personable, extremely helpful and knowledgeable on my Verizon account, type of plan that best fits my needs and the differences with the 17 ProMax and ProMax plus.
I will be back to work with Kumar on future upgrades and Verizon service needs.”
“Alex was incredibly helpful, professional, and patient throughout the entire process. He took the time to explain all the available options and helped me find the best plan for my needs without any pressure. His knowledge and excellent customer service made the experience smooth and enjoyable. If you’re visiting Verizon, I highly recommend asking for Alex. Thank you for the outstanding service!”
“Good man raj helps me gets bypassed and activate back my oof phone. All these other metropcs stores are useless and shady. They just want to sell you a phone and not go through the process and call the company. I highly recommend the store based on my personal experience”
“The customer service I received was fantastic. Malik resolved my firstnet issue promptly and answered all my questions. I am very satisfied with my experience here.”
“I switched to Verizon at Great Neck location. My agent was Rouben, I can't thank him enough. Rouben is so professional, kind and pleasant. so helpful and you never feel rushed or pushed. it was really a great experience. and thanks again Rouben.”
“I had the best experience at this store with a lovely rep named Ria (Rya?). She was polite and very fast in helping me solve my issue. Best costumer service by far.
I had been to two different stores beforehand and called the 611 line multiple times in the last couple of days and at this store they finally helped and solved my problem!!!
Thank you soooo much ??”
“Both my husband & myself came to East Islip store. Joseph walked through all of our options & it was a very pleasant experience. He delivered on all that he said in a timely way. Very pleased. ?
Update: It is now 3 years later and we are purchasing new devices with Joe again and the service was still exceptional. Joseph gave us all our options and did not push and that is what we love the most about him. We purchased 2 new phones and an iPad from him and he made sure to spend the time with us to see we were signed back in to all our accounts. Joseph is a tremendous asset to Verizon. We were very great full for his time he spent with us.”
“If I could give 5+ stars, I would! They were incredibly attentive and helped me resolve a stressful phone situation quickly and efficiently, all while finding the most cost-effective solution and making sure my needs were met. They truly went above and beyond, and I can’t recommend them enough—you’ll be in great hands!”
9:30AM - 7:30PM
1925 Wantagh Avenue, Wantagh
Mobile Phones
“Hashir at AT&T provided one of the best customer service experiences I've had. From start to finish, he was incredibly knowledgeable, professional, and patient. He took the time to understand exactly what I needed, explained every option clearly, and made sure I got the best plan without ever making me feel pressured.If you're visiting AT&T, I highly recommend asking for Hashir. His professionalism, honesty, and commitment to helping customers are truly top-notch. Five stars all the way!”
“J. worked with me. The consummate professional. I felt comfortable with his knowledge and expertise in addressing my concerns and questions on my new phone. Kind and personable were added attributes.😀”
“I was a customer at the Syosset Verizon store and provided service by Sheikh. He was not only very knowledgeable but polite, helpful and patient as well I would recommend this provider totally.”
“My experience was with Franklin Square Verizon team was really great. Matt and Prince were super helpful in answering my questions and I was able to settle on a service worked great for my needs!!”
“Just wanted to thank Sal and Juan for all their help in moving over a good deal with a data plan from Verizon and guiding us through the step by step process and benefits of Total Wireless. Would recommend anyone interested to use their service!”
“Excellent service! The staff was professional, friendly, and very knowledgeable. They made the whole process quick and easy, answered all my questions with patience, and provided outstanding customer service. Highly recommend this Verizon location!”
“Had a very easy time purchasing a new phone. The service representative, Jannat, was very helpful, courteous, and went above and beyond to help me. I am very pleased with the service I received.”
“Met Jass who gave excellent service. The BEST in the business. Must succeed with such amazing attitude. I am completely satisfied and want to remain with Metro PCS.”
“Absolutely exceptional service and help. Everyone I dealt with helped and went above and beyond for me. My phone has been submerged under water and wouldn’t turn on. I took it to 5 different stores and they were the only to be able to turn it on. At first because the water damage was so severe it would only turn on for 3 minutes at a time then shut off, but the most important thing to me was sentimental photos. The technician not only continuously turned the phone on and off for me but he went through and helped me manually airdrop thousands of photos which is what was most important to me and he had absolutely no obligation to do that much. After almost 4 hours of non stop doing that, I was going to come back the next day to continue since the phone has 22,000 photos and it is difficult in 3 minute intervals. When I arrived the second day I was told by the technician that he had worked continuously to find a fix and was able to find a way to fix the battery to keep it on long enough to do a full data transfer to my new phone and I was able to restore absolutely everything. I can’t express my gratitude to everyone involved, and let alone how ridiculously fair the pricing was. There is no where else I will be bringing my devices from now on. Absolutely amazing experience definitely recommend them. 100/100”
“After two months of waiting on my original go to repair shop to fix my touch screen desktop computer a friend recommended GURU. I went there and in 4 business days my screen was replaced and ready to be picked up. I am so grateful for a quick turn around and I can finally get into all my files to do my taxes. The repair was priced fair and the customer service was top tier.”
“Go see “Gill”. He cares and will help you save time and money while delivering the top-tier results you expect but usually don’t get. It’s a breath of fresh air in an industry that expects overpayment for poor quality.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
10:30AM - 7:30PM
208 Glen St, Glen Cove
Mobile Phones
“Alfredo is super knowledgeable and nice. He changed the battery in my Samsung Galaxy 22 phone and it is operating like new. It was very affordable and finished in 30 minutes. Also, they have a 3 month warranty for their work. Why get a new phone!”
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“My experience at Verizon was excellent today. My phone had become outdated and the person helping me made it easy for me to upgrade without breaking the bank. Thank you, Rudy, for walking me through this transition.”