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“Title: Exceptional Service Experience with AT&T and Omar
I recently had the pleasure of working with Omar, an AT&T agent who provided an outstanding customer service experience. From the moment our interaction began, Omar displayed exceptional professionalism, patience, and a deep knowledge of the services offered.
Omar took the time to understand my needs thoroughly, ensuring that every question I had was answered with clarity and detail. His friendly demeanor, coupled with his genuine desire to help, made the entire process seamless and stress-free. It's rare to come across someone so dedicated and passionate about their work, and Omar truly exemplifies the gold standard of customer service.
Thanks to his expertise, I not only received the support I needed but also felt valued as a customer. AT&T is incredibly fortunate to have such an exemplary agent on their team. I highly recommend reaching out to Omar for any AT&T-related assistance – you won’t be disappointed!”
“Stopped by this Verizon store and honestly had a really good experience. The staff was super friendly and actually took the time to explain everything without making it feel rushed or overly promotional. They helped me figure out the best option for what I needed and made the whole process easy.”
10AM - 6PM
63 N Main St, Harriman
Mobile Phones
“Great team I have a 09 nissan murano the team at Sound FX have installed viper alarm with remote starter,air horns,pioneer front and rear dash cam, and a 9 inch floating pioneer head unit with front and rear camera. Thanks”
“The staff here at the Chester, NY store was fast and friendly. They took care of me and my family and made the process easy and painless. Special mention to Erick, Ray, and Jessica for helping us out during our visit.”
10:30AM - 7PM
Icon Mall, 97 Acres Rd, Kiryas Joel
Mobile Phones
“I had an excellent experience with their exceptional service. Their proficiency in emergency repairing devices in short times is unmatched, and the quality of their kosher products are simply outstanding. Highly recommended!”
9AM - 7PM
148 NY-94, Warwick
Mobile Phones
“It took over two hours as I got to phones one for my husband and one for myself. They had to transfer all the data from my phone to the new phone and also my husbands. They explained everything to me and I got a new plan which was better than my old one.”
“I had just got my iPhone 11 Pro fixed by Ariel and not only was he unbelievably reasonable with the price. He also fixed the phone within 6-7 minutes. I am so grateful for both his great prices and customer service. Everyone should support his family business! This is a great business!”
“Very good service. What that is the only thing you need when you want tie buy a new phone to know all the options what you have to be able to take the best for the less money”
9AM - 7PM
791 NY-17M, Monroe
Mobile Phones
“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”
“(Translated by Google) Very good service with a Jewish heart and feeling, they will help you with anything, and for cheap!(Original)גאר גוטע סערוויס מיט א אידיש הארץ און געפיל, מען וועט דיר דארט העלפן מיט סיי וואס, און פאר ביליג!”
“The gentleman helping my mom and I out today was professional and cordial despite being the only staff member onsite and having multiple customers to help at once. Excellent customer service and well worth the visit ?”
“I had a fantastic experience with Neil Higgins, a manager at AT&T. Neil was incredibly attentive, knowledgeable, and went above and beyond to resolve my issues. His professionalism and friendly demeanor made a huge difference. Neil's dedication to excellent customer service truly stands out, and he’s a valuable asset to the AT&T team. Highly recommended!”
“I had very good service on my rented China pocket wifi device. It always showed full bars with 4g LTE speeds. Costemer service was incredible. You're rental fee is very reasonable. Thanks to you're service my China trip was a hit.
There is one think I would love changed is to get the rental device at least two weeks in advance. I had anxiety over this”
10AM - 8PM
3 Bryle Pl Ste 2, Chester
Mobile Phones
“I stopped in the Chester store with a “quick” question. Gabriel was the most helpful person I’ve ever dealt with. He answered so many questions I had. Activated my e-sim card and I even bought a few accessories because he was so knowledgeable and helpful. This was a great experience!!”
10AM - 8PM
25 Lake St, Monroe
Mobile Phones
“I went there Tuesday night frantic because my plug to the internet modem wasn’t working. The woman that helped me was very very nice. She took her time to help me. I didn’t get her name but this was Tuesday 2/20/24 evening. I just wanted to thank her for all her help and thank God for the dummy box !”
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“The Greenwood Lake, NY store is exceptional. After way too much wasted time trying to get a simple answer from the Optimum App and website, a few minutes with the professional staff at Greenwood Lake took care of the issues.
The rating only reflects the store experience. Is much lower for customer service and tech support online.
Please Optimum raise your standards across all customer points.”