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“Very easy to get a storage unit that I needed employees were very polite and helpful. My first time ever renting a storage unit unit And they made it very easy and understandable for me. Highly recommended.”
“Dan the manager was bery friendly and helpful. Extra Space Storage is a great location and great employees, i would recommend it to anyone in Clifton Park who needs storage!”
“Melissa at the Latham location was so nice and helpful in getting started. I held a space outside and it was always easy to get in and get out when I needed and the space was roomier than I expected. Overall perfect for what I need!”
“My experience at Value Space Storage , 850 Hoosick Rd.,Troy. The associate , James was phenomenal. He was very thorough. He showed me the unit. He reassured me that if there were any changes that they would contact me immediately, they don't just up your rent like extra space does and that it is very clean, climate controlled and very reasonable. I would definitely recommend them to ALL!!! James was awesome! Thank you James ..CLOCK IT”
“A great storage facility with friendly and accommodating staff! It's rare to have such exceptional customer service experiences but Steve goes the extra mile! 5 stars!”
“I began my journey to establish my first rental unit at the Malta location through Prime Storage’s website. The site was extremely easy to use, and the pricing was very competitive. Between the cost and the convenient location, the Malta (Mechanicville) 12118 facility clearly stood out and motivated me to move forward.
My 5-star experience didn’t end there. While completing the online steps, I was asked if I needed locks. Not knowing how many lock hasps were on the storage bay—or how many locks to request—I hesitated. At that exact moment, I received a call from an incredibly helpful and knowledgeable staff member at that location. She quickly took my information, answered all of my questions, and finalized the transaction. I couldn’t have been happier.
Fast forward one month: realizing I needed additional space, I placed an online reservation for another unit. When I arrived today with a truckload of household items, I was pleasantly surprised. Unbeknownst to me, the same incredible individual had seen my reservation in the system. She noticed me unloading, stepped away from the office, and took the time to greet me with a warm smile and an invitation to review my request together.
During that conversation, she showed me how I could save money by renting two units. Of course, I accepted the offer and will always be grateful for the opportunity to work with her and Prime Storage.
This may be a long story, but it truly reflects exemplary customer service—and it’s the reason I wholeheartedly recommend Prime Storage.”
“I can’t say enough good things about this storage facility! From the moment I contacted this faculity, the staff made me feel welcome and taken care of. They were patient, answered all my questions, and helped me find the perfect unit for my needs. The property is spotless and well-maintained, and the whole process was quick and stress-free. It’s so refreshing to see such genuine customer service these days—thank you for making everything so easy!”
“Rented storage unit for more than 2 years in Ballston Lake location. Larry and later Tyler were always helpful and responsive to our questions and requests. Very fair pricing.”
“I’ve been renting here for a couple years, and I love it. Heather is amazing, anytime I have any questions with anything she always has an answer and is able to help. She goes above and behind! The place is very clean anytime I go there! I highly recommend renting there!”
“We were lucky to have found this facility for my daughter during her college years. From start to finish Melissa made it an easy process to maintain as well as end when she recently graduated. Thank you!”
“Been using them for extra storage for almost a year and I love that it's temperate controlled and you need a fob to even get in the building. They also have bathrooms but you do need a code to use them that they do provide when you first get your unit. Affordable and communicative”
“I had an issue that had been frustrating me for a while, and Kandice went above and beyond to help. Not only did she resolve the problem quickly, but she also took extra steps to make sure it wouldn’t happen again. She actually listened to me, acknowledged my concerns, and made me feel genuinely valued as a customer.
In a world where good customer service feels harder and harder to find, Kandice truly hit the mark. She’s the kind of manager every company needs. Highly recommend!”
“I left my car at Prime Storage for two months. I am very pleased with the services I received and my car was well taken care of. Mackenzie was great her customer service went above and beyond.”
“I CHOSE THEM TO STORE MY DAUGHTER'S FURNITURE WHILE SHE WAS AWAY ON SABBATICAL FOR 10 MONTHS. FAIR PRICES AND VERY SECURE LOCATION. INDOOR STORAGE UNITS ARE THE BEST AGAINST THE WEATHER AND OTHER ELEMENTS.”
Open 24 hours
75 Gurley Ave, Troy
Self Storage
“All around amazing experience! Whether you need small, medium or large storage facilities or need to rent a uhaul to move your stuff. This is the place to go. Customer service 10/10”
“I had issues with understanding the delinquency policy. Mary Jo handled the situation professionally and respectfully. Definitely recommend this as the #1 storage facility that I have used. Climate control indoor facility is always in great condition and comfortable security measures make my goods feel protected.Thanks Mary Jo !”
“Just finished moving my stuff out of a climate controlled storage unit, everything was in perfect condition just as I left it one year ago - no pests or damage. Steve made the entire process smooth from the beginning and was very accommodating and helpful on the day of the move. Highly recommend for your storage needs, your property will be safely secured and the service is top-notch.”
“Staff was great vehicle was brand new.
Everything went great.
I just wish U-Haul would start using fuel economic vans and trucks...
The trucks they have are very thirsty?”
“We had Mabey's Moving move us yesterday. This company is nothing less than First Class. The four guys that moved us (Sage, Kevin, Ryan, and Ray) were exceptionally professional and effective. I recommend Mabey's completely!!!”
“Quick and efficient leasing process. Unit was in excellent condition and on site staff was friendly and helpful. Pretty straight forward transaction, would definitely recommend.”
Open 24 hours
20 Tybush Ln, Troy
Self Storage
“I highly recommend this place. The owner, Amanda, is one of the nicest people I’ve ever dealt with. I had two units here then went down to one. In the 3 years I used them, I never once had any problems. They are very secure, easily accessible, nothing was ever damaged by weather, vandelism or mice. The grounds are also kept nice. .”
Open 24 hours
382 NY-67, Mechanicville
Self Storage
“John has taken care of my boats for years. Winterize and shrink wrap in the fall and I can call on him anytime if I have an issue with my motor or any other issue. He is a pro.”
“This is by far the best storage facility around. Ellen and the owner Alan are extremely friendly. I've been doing business with them for 10 years and wouldn't go anywhere else. The prices are phenomenal and definitely the cheapest around. I love the 24 hour access. I highly recommend Halfmoon Self Storage. ?”
“The best storage unit I've used since in the area. Anytime I needed service the phone call was answered and they helped me with my u haul needs. Never had an issue getting in and out of my storage at any time. I will use them again.”
Open 24 hours
151 Wade Rd, Latham
Self Storage
“Been using the storage here for about 7 years and LOVE IT! Never have to worry about anything broken into, climate controlled, good price and I feel safe knowing my items are at this storage !”
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“Needed to find a storage area not too big or small. Had many options made available and was very happy to find just the right one. I was also told that I can up size or down size if available at anytime. Customer reps were very professional and personable. Would recommend to a friend or family member.”