“I have been a regular customer at the Hamburg location for several years
I can't say enough how pleasant, knowledgeable and professional the staff is. I would personally like to acknowledge Tim who on more than one occasion has gone out of his way to assist me”
“Always seem to have the products I can't find at big box store and prices are usually better on top of it, if you have a softener they are the only place left in area I know with Morton salt instead of cheap diamond crystal that causes problems down the road. As far as hardware goes, if I'm working on a car, equipment or project and need something they are the only place I go because I know they will have it. Wether it's a specialized fastener, hardened bolt, or stainless hardware it doesn't matter, sae or metric they have it.”
“Friendly knowledgeable staff... Thanks again ladies for going the extra mile (searching through fresh shipment for what I wanted, instead of making me come back!)...Love their product lines... They've come pretty far in the past 30 years!... Save your money - product + extended warranty - still cheaper than big box stores.”
“Just received a new Ariens Platinum Sho. Awesome customer service. The counter service was great. Also the delivery service was great. Both girls explained everything thoroughly.”
“Went here for work boots, sales representative - Jerry in footwear went well above expectations to accommodate me in making a good affordable work boot choice as well as gel/foam inserts.”
“I had to return an unused item. Very easy. I was in and out in 5 minutes. I also found that the staff in the store was very helpful with any of my questions in my last few visits.”
“If I'm in the area I'll come to this hardware store because they have a lot of items that you can't find at the other hardware store in Hamburg , like a larger selection of fasteners and other things a serious DIYer might use. It's one of the last remaining old school hardware stores that can still compete against the big chain hardware franchises.”