Bob Johnson Buick GMC South is a premier dealership founded in 1985, known for its high ethics and core philosophy. With over 75 employees, many with over 15 years of service, the dealership has sold over 60,000 vehicles and serviced 1,000,000 in its Collision, Detail, and Service Center. Customers report phenomenal, A+ experiences from start to finish, praising the exceptional customer service, friendliness, professionalism, and quality of work. The process for collision work is highlighted as fantastic and accommodating, offering a kind of person-to-person service that stands out. Many describe their vehicle purchasing experience as easy, with sales staff noted as courteous, knowledgeable, professional, friendly, and patient, creating customers for life. However, some customers find the service prices to be ridiculous and expensive, leading them to consider shopping around. There have also been isolated administrative issues, such as not receiving a diagnosis printout or billing confusion, though these were cleared up afterward. Overall, the dealership is recognized for creating a positive difference and providing outstanding service across its departments.
