Shipping Centers in Henrietta, NY

“This is the best post office. It is never busy, everyone is friendly and helpful and I'm consistently in and out
in 3 minutes. It's a joy to go!”

“Note that this is not a public access point, and usually you cannot pick anything up from here. However, the package that was sent to me was quite literally an emergency and I needed it on the day it arrived. I missed the delivery by ten minutes, because it required a signature. I called the local UPS, who transferred me to corporate UPS, who took an hour to answer the phone. But eventually I got through to someone and after another 30 minutes of waiting, they were able to find a solution where I could show up to this warehouse and pick up my delivery.

The folks at the warehouse were incredibly friendly. It's a highly secured facility so I was stuck out like a sore thumb, but the first drive I encountered suggested where to go (they don't have like a customer service desk like at a normal UPS storefront). And then I met Kelly, who was so wonderful. She was also able to deal with three other issues while also helping me with mine - clearly a talented employee!

The driver who had tried to deliver my package pulled it off their truck and gave it to Kelly, and so it was a seamless process. And I'm so, so, so grateful for their efforts. I want to give this place 5 stars because they went over and above their job duties to help me, a stranger, out of an emergency situation - and they did it without even knowing the full scope of the emergency.

If Kelly, or any UPS bosses see this review, please understand that on Halloween night, 2025, your employees went the extra mile to help a stranger, and they very well may have saved my life as a result.”