Shipping Centers in Rochester, NY

27 locations found near Rochester
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“Came in with a couple of different packages and needed a lot of help. Wyatt was super helpful and patient with me. It was a busy Saturday, and I really appreciated his help and patience!”

4.6 Superb69 Reviews

“I just dropped off my package there for shipment, and I was given good customer service! The person I worked with was no stranger to hospitality. I asked for a paper and pen as I didn't have the shipment address written down on a paper. He didn't acquiesce like some people at the busy shipping locations would.The interior was inviting, and the scent in the air was from an incense. Don't let the store front fools you, and parking is plentiful. I came here as it's the nearest shipping facility, and I'd definitely come back again for the convenience and to support this local business. Every time I go to a FedEx store, there's always a long line or the employee's not at the register, still dealing with the printing stuff or other packages.”

4.6 Superb13 Reviews

“Drake was very friendly & helpful during my last visit. She is courteous & a great multi-tasker. I appreciate her & the rest of the staff who have helped me & Leyla with our packages. Quick service & friendly staff!”

4.3 Superb18 Reviews

“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”

5 Superb6 Reviews

“Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!”

4 Good28 Reviews

“Overall experience was good. Juan was my driver/deliverer. He attempted to deliver my elliptical (452 pounds) and it was on a skid and became stuck on the liftgate. He had to come back the next day to attempt again. It was placed on another skid and he was able to successfully deliver it safely off the truck. I don't know who put it on the skid, the seller or the shipping company but it wasn't properly assembled. Overall I recommend this company but use your judgement and take a risk. Personally I think they're understaffed and could be difficult to get heavy things off their trucks. Less was super nice, he offered assurance that my item will be delivered safely. Which it was, I just think their drivers are understaffed, underpaid and don't have enough training.”

4.2 Good12 Reviews

“My overall experience at this location was stellar. From Juanda to Angel being patient and professional, I got what I needed in an expedited time frame. Trustworthy with their commitment to good service and great products. I needed good quality notecard size flyers asap and I went in on a Friday night before closing and the order was ready for me by 9AM. They helped me with my file in person at the counter, and it was a great experience.”

4 Good19 Reviews

“This is my go to store, the staff here is unparalleled in knowledge, effectiveness, and professionalism. They're also very friendly and helpful, highly recommended!”

3.9 Good28 Reviews

“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”

4.4 Superb5 Reviews

“I was so impressed with the printing dept staff! I had a print job that needed to be completed within hours of request for my young grandsons funeral program. Could have turned out so badly! Thank you!”

4 Good9 Reviews

“Far as shipping goes these guys are on top of their game. Returns are easy because they actually take the time in doing that service. One thing l do have against they keep sending unknown individuals pkgs to your address Still l give them a thumbs up for helping you”

3.8 Good13 Reviews

“Great staff, nicely organized store with an awesome print center! I love the fact that there are 5 self-serve printers in addition to the print staff to do print jobs quickly.”

3.6 Good63 Reviews

“I just got finished dropping off a large and heavy box as a return to FedEx. DeDe was GREAT! I called first and she indicated that someone would help me get this out of my car as it was heavy. When I arrived, DeDe came out herself (she couldn't weigh more than 100 lbs soaking wet) and helped me lift the box and complete the return. Excellent customer service and an employee who should be rewarded as she makes you want to come back as a customer!!! Thanks, DeDe!”

3.7 Good12 Reviews

“I just had a pleasant experience with Turon. He was such a delight and much appreciated for his professionalism and kindness. Thank you, Turon for putting a smile on my face.”

3.5 Good66 Reviews

“Staples is a good place to shop for office stuff & things. Things you might need to distract yrself from doing "work", of stuff you might need to actually work. Paper & cardboard is also sold here, along w/ cheap & expensive chairs, computers, networking things, & stuff FOR the computer...memory chips, adapters, & the like. It's a neat store to kill time in, too...if you like that sort of thing...”

3.5 Good16 Reviews

“The employees who work at this location are so kind, helpful, and patient. They are lovely every time I drop off labeled packages or have a return. The new (younger male) worker is not as friendly and knowledgeable yet, but I assume that is due to being new!Personally, I recommend purchasing labels at home, or through a selling platform. The workers have no say- the prices will be higher in store than with e-commerce discounts. To be fair to negative reviewers, the prices in person can be quite high! The workers cannot adjust or change the shipping prices, and they have wonderful customer service.”

3.4 Good9 Reviews

“I wish I caught the name of the woman who helped me today, around 2pm on 1/15. If not for her, I would have been scammed badly. I was selling my laptop and was told by a fake eBay confirmation email to go overnight ship my laptop at Fedex. I can't believe I almost fell for that, but the worker today instead of blindly scanning my box and sending it on its way she said something seemed fishy. I explained my instructions but let her know I was honestly confused and haven't done this before. She suggested I call ebay customer support, who informed me I was being scammed. If not for that worker taking a second to stop and give her thoughts, I would have been scammed out of $1400. I want to thank her and send her a venmo. Scams are getting really advanced nowadays so everyone should slow down and be careful. THANK YOU SO MUCH!!!!!”

3.4 Good28 Reviews

“The staff working at this location ALWAYS puts a smile on my face— they are so kind and funny. No matter what time of day it is (or how busy), they’re fast, efficient, and willing to help. My fav post office!”

3.3 Good7 Reviews

“Went in today with some packages and had all of my QR codes ready to be scanned and of course as soon as I stepped foot into the building I lost internet connection!! Thankfully Calisha was very fast to assist me and was extremely friendly and patient of my "wonderful" phone.Thank you for the awesome customer service!”

3.3 Good18 Reviews

“We came here for our TSA precheck interviews, and it was very easy. My husband and I scheduled back to back interviews, so we went together. There were people there ahead of us who must have been the appointment before us. It probably takes like 15 minutes. It's more getting your info than an interview. I'd definitely recommend doing it here. Plenty of parking, too.”

3.1 Average8 Reviews

“I visited the UPS Store #0363 twice this week.at 2117 Buffalo Road Rochester, NY 14624. On 12/21 I had an Amazon return and on 12/22 I shipped a package. I dealt with an employee named Devon. Devon was very efficient with my return and the next day he helped me with shipping a package.Devon had a great personality and was very efficient with completing my return and shipping the package. It is nice to get great customer service!”

3.2 Average32 Reviews

“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”

3 Average9 Reviews

“Will provided the best customer service and help I've witnessed ever. He was very quick and efficient the entire process. He offered me a cardboard package instead of paper that I selected making it better reinforced. He explained shipping dates, rates and confirmed all of the information. He was polite with all the customers and had a very friendly attitude with his coworkers also. Will offered me stamps and passport help also which I didn't know the USPS offered. This guy deserves a huge pat on the back. He should be a corporate trainer for customer service. Amazing. I don't use USPS often but will gladly go back to this location since he made me feel very comfortable and understanding. Thank you Will. Guaranteed to put a smile on your face.”

2.9 Average9 Reviews

“I've been there a few times and each time the representative was very efficient and kind. I've lived in the area for over 10 years and always used the post office downtown when this post office is only a couple blocks away but I never heard good things about it.”

2.7 Average6 Reviews

“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”

2.6 Average8 Reviews

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