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“I was dreading the experience of having to ship a 75 lb mixing motor from Rochester to Florida, especially since i had not done anything like this before. I found that the price at UPS was competitive with other shippers and the staff at this Henrietta store handled the process (including packaging) with ease and professionally. Interestingly, the staff seem to be eager and happy to have such an unusual object. The mixing motor arrived at its intended destination in excellent condition , and well packed (as commented on by the purchaser. I will definitely use this UPS store when I have any future shipping needs. I heartly recommend their professionalism and competence.”
“Abby and the team are the best!!! I switched my business to UPS because of the customer service and their ability to produce print so quickly!! Highly recommend!!”
9 - 10AM 5 - 6PM
317 Main St suite 1005, East Rochester
Shipping Centers
“I have worked with Dean at DCS and More for 3 years. Each time I send him items to be printed, his mock ups are perfect and he prints on time. He is always polite and never considers a question too unimportant to answer. I highly recommend!”
“Carly's assistance at the UPS shipping area was invaluable. I had never used the UPS desk at Staples before, and she guided me through the process, to make it a quick, smooth transaction.”
“Kim is a VERY good business woman. She immediately gets back to you & starts the jobs immediately. She stays in constant communication & ensures that the job is completely done. 100% recommend. P.S. I never give 5 stars so the reviews look real!”
“My project was completed quickly and turned out wonderfully. Associates were so courteous and efficient. Will definitely use Staples again for my printing projects.”
“Excellent service at Staples. They had exactly what I needed and the workers were competent, compassionate and efficient.
As good as Wegman's and should teach Walmart workers!”
9AM - 5PM
1029 Lyell Ave, Rochester
Shipping Centers
“Very nice young man helped me move packages from my car to the store to be shipped. Treated me as a family member. Absolutely ? % score on customer service and how smoothly everything went.”
“I was planning my husband's funeral and I went to Staples to have a poster made as well as have the programs printed. This was my first funeral and I was a ball of nerves and emotions. The woman whom must have been a manager walked me through the corrections so we thought and when I say she went above and beyond to assist me she did just that. She called me stating that order was ready for pick up and I share md with her that I noticed 2 things that needed to correcting she asked that I send the corrected program over and she will make sure it was ready before the funeral. Needless to say she got it done and they didnt charge me any extra. When I tell you that you if you need to utilize a printing services I recommend Staples in Greece. I give them a 10/ 10 for customer service and price.”
“I was helped out by an associate named Josh and from beginning to end he was so helpful and I am very grateful for that. He deserves his credit for a job well done and also had a great attitude to go with it. Had to add a couple associates Josh and nate lately everytime I go in are so helpful. And polite.”
“I have been coming to this Staples not only for my printing supplies, but to have my artwork scanned for my publisher. Jean, in the printing/copying department, is the absolute BEST! He is efficient, friendly, and gives 100% to every project he works on. He makes you feel as if you are THE most important customer of the day!
The store itself is clean, organized, and well stocked with a staff that is eager to please. MANY thanks, Staples in Penfield, for the consistently SUPERB service!”
“The place is great!! The staff is SUPER friendly, they're always good to work with and the rewards for being a frequent shopper are incredible! The Webster store is the best!”
“I had a canva print order sent to this location and they were ready in just over an hour! When I stopped in to grab them, Michael was extremely personable and nice. :) The print quality was great as well.”
8AM - 4:30PM
1600 Lexington Ave Suite 346, Rochester
Shipping Centers
“As an OTR delivering to here, its a 5-star place with indoor docks. With a ton of snow outside, and sub-freezing temps, I love it. I dealt with 2 people--1 in the office and 1 at the dock--and they were both ki d and efficient.”
9AM - 5PM
1029 Lyell Ave, Rochester
Shipping Centers
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
8:30AM - 5PM
130 Winton Rd, Rochester
Shipping Centers
“I've been using this PO for 5 years. It's easy to park, the staff are friendly and professional and they are happy to take the time to explain details to you. Much easier to use than, for example, the local UPS store (and cheaper). Best wishes to the staff for 2026.”
8:30AM - 5PM
420 Ridge Rd, Webster
Shipping Centers
“A convenient location and quick service. The very nice, yet consternated lady working is definitely feeling this holiday rush and I wish her the best!
If you show up with your parcel or package ready to go, you will ease her work load and speed up the process for all behind you.
Happy Holidays people!”
“April 25th, Saturday morning a member went to great lengths in order to help me with a problem I was dealing with. She did everything she could to help nail down information I needed to move forward, thank you.”
“The driver who delivered my order was amazing! He brought in my order to the front porch and helped me carry it. Very funny and charismatic fella.
Package was a day late and had some damage to the box, but not the items inside.”
“I came in today needing to hand in government paperwork to fax in the dark skin woman was so amazingly great friendly had full personality which represents Park Ave beyond that the woman she was training was thrilled to learn because she had a great manager to train her and show her how to learn I haven't been here in a while in a lot of changed for the best plus the hand in paperwork that's embarrassing and you're treated very kindly”
“Glad to be a customer at the local UPS store. They always greet me warmly and help me with shipping off packages to the kids at college. Highly recommend our local UPS store!”
“I went to this location on 11/28/25 at 1:45pm. One young man was dealing with two lines and handling phone calls, all with a smile on his face. His manager had to step out to get supplies from a different location and he handled the rush alone so well! I did not get his name, but I hope a manager sees this, checks the schedule, and gives this young man the praise and recognition he deserves. Excellent customer service!”
“Very long lines at the post office, so I decided I'd check this out.
It worked out very well as there was no waiting and quick... friendly service.”
“I had a great experience at the FedEx Office in Webster, NY. Crystal was incredibly thoughtful and thorough in helping me process 10 packages. She carefully made sure everything was accurately labeled and even stayed a past closing to ensure it was all done correctly. Her professionalism and attention to detail were truly appreciated—thank you, Crystal!”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
9:30AM - 1:15PM 2:15 - 4PM
6144 Rush Lima Rd, Rush
Shipping Centers
“This is my absolute favorite post office! Its small but everyone is knowledgeable and helpful in making sure your items are mailed out properly. Make sure you go and visit, if you need anything mailed, you won't be sorry.”
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“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”