Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: The Spectrum Store on Jefferson Road in Henrietta provides services including broadband Internet, mobile, and cable TV. Customers can shop, upgrade, pick up or return equipment, and pay bills. Reviews highlight both positive and negative experiences. Multiple customers praise specific staff members for being extremely helpful, knowledgeable, personable, patient, and for providing exceptional customer support and five-star service. These employees are noted for going above and beyond to assist with transferring phone numbers, setting up new devices, and managing service issues. However, other experiences mention frustrations with slow service, including long wait times on the phone and in line for returns, as well as complications with required equipment. The store is recommended by some customers for its helpful staff.

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1. Rochester, New York