Internet Service Providers in Rochester, NY
15 locations found near Rochester
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Internet Service Providers
“I am a computer programmer who works from home. One gigabyte download speed is a reality with Greenlight and for a blockbuster price.. I’ve had a wonderful first time experience with fiber optic Internet connectivity and the company’s customer service. I don’t know how I will ever live without this service when I move.”
Internet Service Providers
“Great customer service all around. They helped me port my phone #’s and setup my account with 5 lines in 30 mins. Would recommend everyone to go to this location!”
Internet Service Providers
“We were getting the run around from dishtv. James from all choice connect called for us and got our installation done the next. He is very kind and considerate. I would recommend him to anyone.”
Internet Service Providers
“My review has two parts.First: this store - the associates here are a delight to work with. They're very honest and upfront about pricing, will share with me EXACTLY what will be on my bill, and they're always friendly to whomever comes in the door...even to grouchy people. The store is always immaculately clean, hand sanitizer is available everywhere. Parking is convenient, but the lot gets tricky when it's busy.Second: the service in my area. Speeds in the 5GUC areas are phenomenal - as fast as Greenlight Networks (my home internet provider). I don't drop calls as often as I did with the big red V, but still occasionally drop a call. Call clarity is really good as well, which is important to me as I use my phone for work to call customers and partners. For more rural areas, in the southern tier of NYS, populated areas have service, but areas that have more cows or wildlife than people - you won't have service.Overall - T-Mobile is a good value for what you get, and we are happy with the service.”
Internet Service Providers
“Had a great experience at the T-Mobile in Pittsford. I wanted to upgrade my phone and decided to do it in store after a couple negative experiences trading in with T-Mobile through the mail. These guys were great! They were very friendly and helpful. Vin handled my purchase, trade-in and set up easily. I didn't have to do anything. We were in and out in less than an hour and now I don't have to wait for my credit, or contact T-Mobile and ask if they received my phone. I highly recommend T-Mobile in Pittsford. Vin was awesome! I didn't get the other guys names but they were really great.”
Internet Service Providers
“Excellent and knowledgeable staff. My wife and I went in to switch 3 lines (from 2 different Verizon accounts) and the acquisition of 3 new phones. Christian was phenomenal and patient throughout what ended up being a two hour process that stretched a little past closing time. Our first impression of T-Mobile was a great one. Thank you to the whole staff, and in particular Christian, for making a complicated process easy.”
Internet Service Providers
“Nysys is such a great company! Paying much less than I was with spectrum with much better service! They are a hidden gem that I wish I found out about earlier! Definitely recommend using them !!!”
Internet Service Providers
“Consistently great service. With T-Mobile, I can generally handle all my account needs with a phone rep, but sometimes I need a quick repair or replacement or I need an accessory or just product buying advice, which is when I drop in on this location. The representatives here have always been able to help me find what I need, give me options, and save me time without pressuring me or making me feel like I'm wasting their time.”
Internet Service Providers
“If you are looking for a great customer experience, I strongly recommend Jonathan Garcia. He’s going to make sure you feel comfortable, appreciated and welcome. He make sure you understand any little detail by explaining to you step by step during the entire process. He is very kind, humble and professional. If you go to this location, you better look for him in order to have a great customer service.”
Internet Service Providers
“Agent was very helpful, though my issue wasn't resolved and I will sign with a new service simply because the call center rep aren't capable of doing their job.”
Internet Service Providers
“We have 7 lines on our plan so I am constantly in need of something. This location is super convenient! I love having somewhere to stop into in person, and Alissa has been so helpful the last two times I have been there! I opened a new line and was transferring someone else's number from Spectrum to my Verizon plan. It wasn't working at first and Alissa gave me her number when I left the store to make sure to follow up with me and see it through. She was so thorough and helped until the issue was resolved. The second time I went in, my husband's phone had just stopped working. I went in to upgrade, I was paired with Alissa again, and again, it was an amazing experience! She's top notch for customer service! I have to go in today for my daughters phone and I'm hoping she's there! Everyone in this store is really friendly both times I've been in. They all seem knowledgeable about the phones and the services.”
Internet Service Providers
“Employee was very patient explaining phones and plans to me. Listened to what I was interested in and looked to find best deal for me. A little hard to find but I would recommend stopping in if you need new cell phone or upgrading.”
Internet Service Providers
“Great experience. Vince, store manager, has phenomenal customer service, even with me getting frustrated from things out of anyone’s control. Josh was super knowledgeable about the products, and Damien found me a nice deal to save me money as well. Highly recommend this store.”
Internet Service Providers
“It’s a specious place and the customer service it’s great I have a guy James Rowe I recommend him he has a good attitude how to work with peoples we out complaining hes awesome”
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“Brandon was amazing!!! So patient and kind. So present in every way. Highly recommend anyone to come and talk to him. He is very knowledgeable ! I enjoyed his way of educating me on the use of my new phone!”